Selling and Service Assistant, Beverly Hills Flagship

Brobston Group LLC; Beverly Hills (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Brobston Group LLC in Beverly Hills seeks a Selling and Service Assistant to support both front- and back-of-house operations at their flagship store. You will process transactions, assist the sales team, and ensure exceptional client service.

Ideal candidates will have at least one year of retail experience, particularly in a luxury environment, possess strong communication skills, and be able to manage various inventory and customer service tasks effectively.

Qualifications

• Minimum 1 year of retail experience, preferably in luxury.
• Strong communication and organizational skills.
• Ability to lift up to 25 lbs without assistance.

Responsibilities

• Process and accurately record point-of-sale transactions.
• Provide friendly client service at point of sale.
• Assist the sales team with merchandise management.
• Manage after-sales administration and CRM recordkeeping.

Skills

Retail experience

POS and cash handling

Communication skills

Organizational skills

Multitasking skills

Detail-oriented

Computer proficiency (Microsoft Office)

Job description

Summary

The Selling and Service Assistant supports front- and back-of-house operations at the Beverly Hills flagship, processing transactions and assisting the sales team to deliver exceptional client service. The role is responsible for POS accuracy, after-sales administration, CRM recordkeeping, and maintaining selling floor and stockroom organization in a fast-paced luxury retail environment.

Responsibilities

• Process and accurately record point-of-sale transactions and assist with opening and closing procedures
• Provide prompt, friendly client service including wrapping and packaging at point of sale
• Support sales team with merchandising, returning merchandise to the floor, and retrieving stock
• Maintain workstation and selling floor supplies and merchandising standards
• Assist with stockroom operations including replenishment, tagging, ticketing, and inventory prep
• Manage after-sales administration such as logging repairs, contacting clients, and maintaining records
• Record accurate CRM files and answer phones with professional customer service

Requirements

• Minimum 1 year retail experience; luxury environment preferred
• Experience with POS and cash handling strongly preferred
• Strong communication, organizational, multitasking, and detail-oriented skills
• Computer proficiency including Microsoft Office
• Ability to handle difficult situations with composure and professionalism
• Ability to lift up to 25 lbs without assistance