Selling Advisor - Flex Hours

060 SAKS & CO LLC; Grapevine (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Voluntary benefits

Job summary

Exemplar Luxury Group seeks a customer-focused Retail Associate to join Saks OFF 5TH in Grapevine, TX. You will greet customers, recommend merchandise, and promote promotions while building relationships and driving loyalty program participation.

Ideal candidates have retail or service experience, a proven sales track record, and a passion for fashion. This role supports store operations, helps maintain displays, and delivers a high standard of customer service in a dynamic luxury environment.

Qualifications

• Experience in a retail, customer service, or sales environment.
• Proven sales track record and results driven mindset.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.

Responsibilities

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Be familiar with store inventory to provide customers with best product knowledge.
• Consistently greet customers and educate them on current promotions.
• Foster repeat business by building relationships with customers and promoting Saks credit card.
• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards.
• Resolve customer issues through aligning to the core values of trust, integrity and respect.
• Achieve individual and store goals for sales, customer acquisition and loyalty program participation.
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed.
• Complete the markdown process with urgency and accuracy in accordance to company standards.
• Participate in store programs and selling events.
• Maintain the proper display of merchandise in the store, ensuring they comply with brand standards.
• Adhere to Asset Protection control and compliance procedures.
• Support the store’s shortage and theft awareness program through reporting methods provided by the company.
• Efficiently complete tasks or special projects assigned by store leadership.

Skills

Retail experience

Sales driven

Customer service

Fashion knowledge

Strong communication

Education

High school diploma or equivalent

Job description

WHO WE ARE

Saks OFF 5TH is a destination for off-price luxury fashion. Its 12 stores serve primarily as a selling channel for residual inventory from Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman, offering a compelling assortment of high-end designers and everyday favorites at the best prices. Saks OFF 5TH is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

WHO WE ARE: Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

What You Will Do

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires


• Be familiar with store inventory to provide customers with best product knowledge


• Consistently greet customers and educate them on current promotions


• Foster repeat business by building relationships with customers and promoting Saks credit card


• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards


• Resolve customer issues through aligning to the core values of trust, integrity and respect


• Achieve individual and store goals for sales, customer acquisition and loyalty program participation


• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed


• Complete the markdown process with urgency and accuracy in accordance to company standards


• Participate in store programs and selling events


• Maintain the proper display of merchandise in the store, ensuring they comply with brand standards


• Adhere to Asset Protection control and compliance procedures


• Support the store’s shortage and theft awareness program through reporting methods provided by the company


• Efficiently complete tasks or special projects assigned by store leadership

What You Will Bring

• High school diploma or equivalent


• Experience in a retail, customer service, or sales environment


• Proven sales track record and results driven mindset


• Competitive drive and entrepreneurial confidence to succeed


• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships


• Thorough knowledge of the fashion industry and a passion for sharing your expertise


• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes


• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers


• Flexibility to work evenings, weekends and public holidays

Your Life and Career at Exemplar Luxury Group

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Benefits

• medical insurance


• dental insurance


• vision insurance


• 401(k) retirement plan


• basic life insurance


• supplemental life insurance


• disability insurance


• and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range

Salary Range $17.05 - $21.32* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.