Self-Sufficiency Specialist IV

Virginia-Department-of-Social-Service; Culpeper (VA); On-site; USD 60,000 - 82,000; Full time

Job summary

Culpeper County Department of Social Services seeks a Self-Sufficiency Specialist IV to lead, train and guide staff in benefit programs and employment services. The role supports supervisors, reviews cases, and ensures staff coverage and back-up supervision, handling sensitive information with discretion.

Ideal candidates are capable of interpreting policies, coordinating training, and collaborating with community partners to enhance job readiness and service delivery within established

Qualifications

• Proficient in operating a personal computer and agency software.
• Demonstrated ability to lead, coach and train staff in a benefits/employment services setting.
• Strong written and verbal communication skills and ability to work independently within policies.
• Ability to interpret financial assistance programs and apply relevant laws and guidelines.

Responsibilities

• Serve as lead worker and assist supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff.
• Provide consultation on complex cases and policy questions to staff.
• Prepare case records and reports and manage complex and sensitive cases.
• Coordinate training programs and orientation for new employees and clients.
• Coordinate with community resources for job readiness and development.
• Facilitate motivational and job readiness programs.

Skills

PC skills

Job description

Title Description-

Self- Sufficiency Specialist IV represents the leadership level in the occupational group. Employees perform responsible lead work related to the benefit programs and employment services or for employment services. Employees in this class are responsible for serving as lead worker and providing training and guidance to other Self-Sufficiency Specialists in benefit programs and employment services. Employees in this class serve as support for the supervisor by performing tasks such as ensuring staff coverage, workload balance, training staff, reviewing case files, and providing back-up supervision of staff. Employees may provide consultation on complex cases and may also work on complex case assignments which require dealing with information that is sensitive and confidential. Employees work within established policies, procedures and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations. Employees are dedicated wholly to Employment Services or to a combination of Benefits and Employment Services. The Self-Sufficiency Specialist IV is distinguished from the Supervisor by the latter’s spending a majority of time in supervisory activities such as handling personnel issues, problems, and evaluating the work of others.

General Work Tasks (Illustrative Only) –

• Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff;
• Serves as a resource to staff by answering questions related to policies and procedures, suggesting effective methods of case management, and providing consultation regarding complex cases;
• Prepares case records and reports;
• Works on the most complex and sensitive cases;
• Interprets policies and procedures applicable to the employment program and various benefit programs and assists staff;
• Coordinates training programs and orientation for new employees and clients;
• Coordinates and interacts with other community resources and partners for job readiness and development
• Coordinates job readiness and job search training, career assessment and planning, motivational counseling, child care, transportation, housing, financial assistance or other purchased services to meet customer employment goals; and
• Facilitate motivational and job readiness programs.

Knowledge, Skills, and Abilities:

Knowledge-

Comprehensive knowledge of: applicable laws, codes, policies, and procedures, including civil and Circuit Court procedures; basic human behavior, social problems and resources, and interviewing techniques; social, economic, health, and cultural factors which can serve as barriers to employment; and counseling techniques.

Skills-

Skill in operating a personal computer and the associated office and agency software.

Abilities-

Demonstrated ability to: lead, coach and train other self-sufficiency specialists; establish effective working relationships with applicants, recipients, co-workers, other agencies and the public; interpret financial assistance programs; express oneself tactfully, clearly and concisely, orally and in writing; function independently within established policies, procedures and guidelines, and to exercise sound judgment and resourcefulness in meeting difficult, non-routine situations; make mathematical computations; maintain professional ethics related to confidentiality; meet prescribed timeframes; solve problems; and gather and analyze facts and report them accurately.

Education and Experience-

Same as required in Self-Sufficiency Specialist III with additional work experience in a leadership role and benefit programs or employment services OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Special Requirements-

All applicants are subject to employment verification and reference checks, verification of education, a DMV/driving record check, Central Registry check and criminal history check to evaluate for barrier crimes as described in the Code of Virginia§63.2-1719.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employee must be willing to work inthe community emergency shelter in the event of a natural disaster or emergency.

Employees must also meet local vehicle insurance requirements.

FLSA:Non-Exempt

Employee Benefits

Benefits | Culpeper County VA

Culpeper Department Social Services is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Culpeper County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.