Self Storage Property Manager

Glacier West; Washington; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with a 4% company match

Medical, dental, and vision insurance

Paid Time Off

Paid holidays

Annual Tuition Reimbursement Program

Referral Program

Job summary

Glacier West is seeking a Property Manager to support daily operations at a self-storage facility, handling customer service, sales, site inspections, and payment processing. The role requires strong communication, basic maintenance ability, and the capacity to work independently, with some travel within the district.

You will be responsible for day-to-day facility operations, assisting customers, answering calls and emails, conducting site checks, and coordinating with contractors.

Qualifications

• Experience in self-storage management or customer service preferred.
• Must possess a valid driver's license.
• Light cleaning and basic maintenance experience.
• Proficient with computers and Microsoft Office.
• Ability to work independently without onsite supervision.

Responsibilities

• Oversee daily operations and cleanliness of assigned properties.
• Provide excellent customer service experience.
• Answer calls and emails promptly and professionally.
• Conduct daily site checks and property inspections.
• Assist customers seeking storage units and collect payments.
• Contact delinquent occupants and perform reporting.
• Coordinate with contractors and vendors on site.

Skills

Customer service

Sales

Communication skills

Independent work

Peer-to-peer leadership

Basic maintenance

Microsoft Office

Tools

Microsoft Office

Job description

Job Description

Job Description

Job Summary

The Property Manageris responsible forsupporting daily operations at a self-storage facility, including customer service, sales, property inspections, and payment processing. Therole requiresstrong communicationskills, basic maintenance ability, and independent work, with some travel within the district.

Whatyou’llbe doing

You willbe responsible foroverall operations and cleanliness of your assigned properties to include, but not limitedto;

• Handleday to dayoperationsofthe facility.
• Providean excellentcustomer service experience.
• Answer phone calls and emails ina timelyand professional manner.
• Conductdaily site checksand property inspections.
• Assistcustomers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, and inventory.
• Perform basic maintenance tasks including hasp changes, light bulb changes, routine cleaning, lock cuts, and safelyutilizepower tools when needed.
• Act as the primary point of contact for contractors and vendors working on site.
• Travel within the districtis required tosupport other locations based on business needs.
• Location Open Monday - Saturday
  • M-F 9:30am - 6:00pm
  • Saturday 9:30am - 5:00pm
  • Schedule is typically Tuesday - Saturday for this role, however, flexibility is required.

Qualifications

• Self-Storage, Management, Customer Service, Salesexperience preferred.
• Mustpossessa valid driver’s license.
• Light cleaning and maintenance experience.
• Working knowledge of computers, smartphones, and Microsoft Office software.
• Ability to work independently without onsite supervision.
• Experience and skills in peer-to-peer leadershipisa plus.
• Self-Storage experience is a significant plus.

Job Type

• Full-Time
• 40-hoursper week
• Emergencyon-callas needed
• This is an on-site position andnot eligible for remote work.

Benefits and Compensation

• The pay range for this role is$19.50 to $21.50per hour – exact compensation is dependent on the skills and experience of the selected candidate.
• 401(k) with a 4% company match
• Medical, dental, and vision insurance coverages
• Paid Time Off – vacation, sick, paid holidays, and after 1 year of service you receive a paid day-off in the month of your birthday
• Referral Program
• Annual Tuition Reimbursement Program

Physical Requirements

To successfully perform the essential functions of this job, the employee must be able to:

• Lift, push, and pull up to 50 pounds.
• Walkthe properties several times daily, up to 10 miles a day.
• Walk on uneven surfaces and climb severalflights of stairson a regular basis.
• Visually and audiblyobserveand detect signs of emergency.
• Sit, stand, reach, bend, and stoopfrequentlyand/or for extended periods of time.
• Use standard maintenance equipment.
• Speaking and expressing or exchanging ideasby means ofwritten and spoken words.
• Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Physically use basic office equipment such as computers, printers, and scanners.

The above statements are intended to descri