Self Storage Property Manager

STORAGE STAR MANAGEMENT LLC; Glen Allen (VA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Monthly bonus program

401(k) matching

Cell phone credit

Excellent benefits package

Supportive team environment

Job summary

Storage Star Management in Glen Allen, VA is seeking a Self Storage Store Manager to oversee daily operations, rent units, process payments, maintain security and cleanliness, and deliver exceptional customer service. The role requires 1+ year of customer service and sales experience with strong communication and the ability to work independently.

The company offers a monthly performance bonus, competitive benefits and a supportive team environment to growth-oriented individuals.

Qualifications

• 1+ year of customer service and sales experience
• Strong communication and organizational skills
• Proficiency with computers, including Microsoft Office
• Ability to work independently and take ownership of daily tasks
• A valid driver’s license, insurance, and access to a reliable personal vehicle

Responsibilities

• Be the friendly face of our company, assisting customers in person and over the phone.
• Manage daily operations, including renting units, processing payments, and ensuring the facility is secure and well-maintained.
• Meet company and site sales goals while providing outstanding service.
• Perform light maintenance and cleaning tasks to keep our facility in top shape.
• Conduct daily lock checks to ensure the site meets security and cleanliness standards.
• Assist with training new hires and help them get acclimated to our processes.
• Handle occasional off-site errands and travel to other locations as needed.

Skills

Customer service

Sales experience

Communication

Independent work

Driver's license

Tools

Microsoft Office

Job description

Join Our Growing Team as a Self Storage Store Manager!

At Storage Star Management, we are more than just a self-storage company—we are a team dedicated to delivering outstanding service and creating a positive, supportive work environment. As a rapidly growing company, we offer opportunities to learn, grow, and be part of something bigger.

We are looking for a Self Storage Store Manager who will be the face of our company, playing a key role in ensuring our customers have the best experience possible. In this position, you will oversee daily operations, maintain facility security and cleanliness, and provide exceptional customer service. Your efforts will directly contribute to the success of Storage Star and the satisfaction of our customers.

Why You’ll Love Working With Us:

• Monthly Performance Bonus Program – In addition to hourly pay, our Store Managers are eligible for a generous monthly bonus program.
• Supportive Team Environment – We believe in partnership and treating everyone with respect.
• Work-Life Balance – No late nights or early mornings—our schedules are structured to help you maintain balance.
• Caring Leadership – We are a family-first organization, and we value and support our employees.
• Opportunities to Learn and Grow – As we expand, we encourage our team members to develop new skills and grow alongside us.
• A Company with Integrity – We do what we say we will do and always put our customers first.
• Outstanding Benefits Package – We cover 85% of employees' benefits, so you can focus on your well-being.
• 401(k) Matching – We match 100% of up to 4% of what you contribute, helping you plan for the future.
• Cell Phone Credit – We support our employees by providing a cell phone credit, making it easier to stay connected.

Requirements

What You’ll Do:

• Be the friendly face of our company, assisting customers in person and over the phone.
• Manage daily operations, including renting units, processing payments, and ensuring the facility is secure and well-maintained.
• Meet company and site sales goals while providing outstanding service.
• Perform light maintenance and cleaning tasks to keep our facility in top shape.
• Conduct daily lock checks to ensure the site meets security and cleanliness standards.
• Assist with training new hires and help them get acclimated to our processes.
• Handle occasional off-site errands and travel to other locations as needed.

What We’re Looking For:

• 1+ year of customer service and sales experience.
• A positive, team-oriented mindset with a willingness to learn.
• Strong communication and organizational skills.
• Proficiency with computers, including Microsoft Office.
• Ability to work independently and take ownership of daily tasks.
• A valid driver’s license, insurance, and access to a reliable personal vehicle.
• Ability to work in all weather conditions and walk the entire facility at least twice a day.
• Comfort with performing light maintenance and lifting up to 30 pounds.

Work Schedule:

Shifts varies weekly, 5 days a week, hours are:

• Monday: 9:30 AM - 6:0 0 PM
• Tuesday: 9:30 AM - 6:00 PM
• Wednesday: 9:30 AM - 6:00 PM
• Thursday: 9:30 AM - 6:00 PM
• Friday: 9:30 AM - 6:00 PM
• Saturday: 9:00 AM - 4:00 PM

No late nights or early mornings!

At Storage Star Management, we take pride in fostering an inclusive, fun, and rewarding work environment. We believe in accountability, humility, and gratitude—values that guide us every day. If you’re ready to make an impact and grow with a company that values its people, we’d love to hear from you!

Storage Star Management is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws. We encourage all qualified individuals to apply.