Self-Storage Customer Success & Site Manager

Publicstorage; Lawrence (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is looking for Property Managers to work independently across multiple locations, with time spent both indoors and outdoors. You will assess customer storage needs and suggest packing supplies, while ensuring spaces are ready to rent through daily inspections.

Responsibilities include auditing cash drawers, making deposits, and helping customers stay current with payments via reminder calls; mileage reimbursement is available for travel between sites.

Qualifications

• Successful candidates come from customer service–centered sales environments such as retail or service industries.
• Must have a valid driver’s license and access to own vehicle for travel between locations.

Responsibilities

• Assess storage needs and make recommendations, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily responsibilities.
• Help customers stay current with payments and perform reminder/collection calls when required.

Skills

Customer service

Sales

Retail experience

Job description

Public Storage is looking for Property Managers to work independently across multiple locations, with time spent both indoors and outdoors. You will assess customer storage needs and suggest packing supplies, while ensuring spaces are ready to rent through daily inspections.

Responsibilities include auditing cash drawers, making deposits, and helping customers stay current with payments via reminder calls; mileage reimbursement is available for travel between sites.