Self-Storage Customer Service Manager - Field Ops & Growth

Public Storage; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Paid time off

Sick time

Flex spending

Company paid life insurance

Exclusive vendor discounts

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage in New York, NY seeks a full-time Property Manager to independently manage multiple locations, assess customer storage needs, and upsell packing supplies. The role includes daily unit inspections, cash handling, and making deposits while ensuring rentals are ready and customers stay current on payments.

Applicants should have experience in customer service oriented sales, a valid driver's license, and the ability to travel between properties. Mileage reimbursement is provided.

Qualifications

• Experience in customer service centered sales environments.
• Valid driver’s license and ability to travel between different work locations.
• Comfort with cash handling and collections.

Responsibilities

• Assess customer storage needs and upsell packing supplies.
• Perform daily inspections to ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and reminders/collections when required.

Skills

Customer service

Sales experience

Communication skills

Driver's license

Organizational skills

Job description

Public Storage in New York, NY seeks a full-time Property Manager to independently manage multiple locations, assess customer storage needs, and upsell packing supplies. The role includes daily unit inspections, cash handling, and making deposits while ensuring rentals are ready and customers stay current on payments.

Applicants should have experience in customer service oriented sales, a valid driver's license, and the ability to travel between properties. Mileage reimbursement is provided.