Self-Storage Assistant Manager — Customer WOW Focus

EmergencyMD; Schertz (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Critical Illness Insurance

Accident & Injury Insurance

Vision Insurance

Job summary

Strat Property Management, Inc. in the San Antonio area is hiring a Full-Time Self Storage Assistant Manager to deliver a customer-centric experience across Schertz and O'Connor Road locations.

You will greet customers, tour facilities, manage rentals, handle inquiries, and help organize events. The role rewards enthusiasm, teamwork, and reliable service. Competitive benefits and a friendly, energetic culture await the right candidate.

Qualifications

• Strong customer service mindset with a focus on client satisfaction.
• Clear, professional communication with customers and team members.
• Ability to solve problems promptly and effectively while maintaining a positive attitude.

Responsibilities

• Welcome customers and assess storage needs at Schertz and O'Connor Road locations.
• Conduct facility tours and ensure units and common areas are clean and maintained.
• Manage rentals, respond to inquiries, and maintain high service levels.
• Coordinate events and assist with customer engagement activities.
• Collaborate with staff to create a welcoming, efficient environment.

Skills

Customer service excellence

Communication skills

Problem solving

Attention to detail

Enthusiasm and energy

Flexibility

Job description

Strat Property Management, Inc. in the San Antonio area is hiring a Full-Time Self Storage Assistant Manager to deliver a customer-centric experience across Schertz and O'Connor Road locations.

You will greet customers, tour facilities, manage rentals, handle inquiries, and help organize events. The role rewards enthusiasm, teamwork, and reliable service. Competitive benefits and a friendly, energetic culture await the right candidate.