Self-Storage Area Manager - North Bergen, NJ

Madison Capital Group Holdings LLC; North Bergen (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Madison Capital Group Holdings LLC in the Northeast region is seeking an Area Manager to lead Go Store It stores with a strong, people-first approach. The role focuses on ownership of customer experience, team development, and overall operational excellence across multiple locations.

You will recruit and coach high-performing teams, drive sales and service goals, and manage budgets, audits, and performance metrics while traveling up to 80% of the time across your district.

Qualifications

• Proven leadership experience in retail, hospitality, service, or multi-site operations.
• Track record of building and leading high-performing teams.
• Experience managing budgets, audits, and performance metrics.

Responsibilities

• Own customer experience, team development, and operational excellence across districts.
• Recruit, develop, and retain high-performing teams.
• Analyze financial and operational reports to identify trends and opportunities.
• Manage expenses, budgets, and implement cost-saving strategies.
• Oversee facility maintenance, vendor partnerships, and safety compliance.
• Conduct site visits and audits across regions.
• Collaborate with HR, Marketing, Revenue, Facilities, Procurement, and Call Center teams.

Skills

People leadership

Budget management

Audit & compliance

Multi-site operations

Communication

Travel readiness

Tools

Microsoft Office

Job description

Career Opportunities with Madison Capital Group Holdings LLC

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Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Area Manager | Go Store It (GSI)
Northeast Region | Travel Required

Are you a people-first leader who thrives on driving results, building strong teams, and owning operations across multiple locations? At Go Store It, we're looking for a dynamic Area Manager to lead from the front, inspire teams, and elevate performance across a growing portfolio.

This is more than an operations role- this is your chance to shape culture, drive business success, and make a real impact across an entire region.

What You'll Do

As an Area Manager, you'll take a top-to-bottom leadership approach - owning the customer experience, team development, and operational excellence across your district.

Lead & Inspire

• Recruit, develop, and retain high-performing, customer-focused teams
• Motivate teams to exceed sales and service goals

Drive Performance

• Analyze financial and operational reports to identify trends and opportunities
• Manage expenses, optimize budgets, and implement cost-saving strategies

Own Operations

• Oversee facility maintenance, vendor partnerships, and cleanliness standards
• Ensure compliance with safety, operational, and regulatory requirements

Inspect What You Expect

• Conduct site visits and audits across your region
• Deliver actionable insights and follow through on improvements

Champion the Customer Experience

• Ensure every location delivers a welcoming, well-maintained environment
• Resolve customer concerns with professionalism and urgency

Collaborate Cross-Functionally

• Partner with HR, Marketing, Revenue Management, Facilities, Procurement, and Call Center teams to drive results

What You Bring

• Proven leadership experience in retail, hospitality, service, or multi-site operations
• A track record of building and leading high-performing teams
• Strong business acumen with experience managing budgets, audits, and performance metrics
• A passion for sales, service, and operational excellence
• Exceptional communication, organization, and time management skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to travel up to 80% of the time

What to Expect

• 40+ hours/week with travel across your region
• A fast-paced, growth-focused environment where your leadership truly matters

Why Go Store It?

We're growing-and fast. At Go Store It, you'll be part of a team that values innovation, accountability, and people-first leadership. If you're ready to take ownership, drive impact, and grow your career, we want to hear from you.