Assistant Regional Manager - GSI - Richmond, VA

Madison Capital Group Holdings LLC; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Madison Capital Group Holdings LLC is seeking an Area Manager for Go Store It (GSI). You will lead from the front, inspire teams, and elevate performance across a growing portfolio as you own operations across your district.

You’ll recruit and develop high-performing teams, manage budgets, and drive customer experience while collaborating cross-functionally with HR, Marketing, and Facilities. This role requires travel and a proactive leadership style.

Qualifications

• Proven leadership experience in retail, hospitality, service, or multi-site operations.
• Track record of building and leading high-performing teams.
• Strong business acumen with budgets, audits, and performance metrics.
• Passion for sales, service, and operational excellence.
• Exceptional communication, organization, and time management.

Responsibilities

• Recruit, develop, and retain high-performing customer-focused teams.
• Motivate teams to exceed sales and service goals.
• Analyze financial and operational reports to identify trends and opportunities.
• Manage expenses, optimize budgets, and implement cost-saving strategies.
• Oversee facility maintenance, vendor partnerships, and cleanliness standards.
• Ensure compliance with safety, operational, and regulatory requirements.
• Conduct site visits and audits across your region.
• Deliver actionable insights and follow through on improvements.
• Ensure every location delivers a welcoming, well-maintained environment.
• Resolve customer concerns with professionalism and urgency.
• Partner with HR, Marketing, Revenue Management, Facilities, Procurement, and Call Center teams to drive results.

Skills

People leadership

Team development

Budget management

Travel 80%

Operations leadership

Customer experience

Cross-functional collaboration

Communication

Tools

Excel

Word

Outlook

Job description

Career Opportunities with Madison Capital Group Holdings LLC

A great place to work.

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Area Manager | Go Store It (GSI)

Florida Region | Travel Required

Are you a people-first leader who thrives on driving results, building strong teams, and owning operations across multiple locations? At Go Store It, we’re looking for a dynamic Area Manager to lead from the front, inspire teams, and elevate performance across a growing portfolio.

This is more than an operations role— this is your chance to shape culture, drive business success, and make a real impact across an entire region.

What You’ll Do

As an Area Manager, you’ll take a top-to-bottom leadership approach—owning the customer experience, team development, and operational excellence across your district.

Lead & Inspire

• Recruit, develop, and retain high-performing, customer-focused teams
• Motivate teams to exceed sales and service goals

Drive Performance

• Analyze financial and operational reports to identify trends and opportunities
• Manage expenses, optimize budgets, and implement cost‑saving strategies

Own Operations

• Oversee facility maintenance, vendor partnerships, and cleanliness standards
• Ensure compliance with safety, operational, and regulatory requirements

Inspect What You Expect

• Conduct site visits and audits across your region
• Deliver actionable insights and follow through on improvements

Champion the Customer Experience

• Ensure every location delivers a welcoming, well‑maintained environment
• Resolve customer concerns with professionalism and urgency

Collaborate Cross‑Functionally

• Partner with HR, Marketing, Revenue Management, Facilities, Procurement, and Call Center teams to drive results

What You Bring

• Proven leadership experience in retail, hospitality, service, or multi‑site operations
• A track record of building and leading high‑performing teams
• Strong business acumen with experience managing budgets, audits, and performance metrics
• A passion for sales, service, and operational excellence
• Exceptional communication, organization, and time management skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to travel up to 80% of the time

What to Expect

• 40+ hours/week with travel across your region
• A fast‑paced, growth‑focused environment where your leadership truly matters

Why Go Store It?

We’re growing—and fast. At Go Store It, you’ll be part of a team that values innovation, accountability, and people‑first leadership. If you’re ready to take ownership, drive impact, and grow your career, we want to hear from you.