Self-Pay Collections Specialist II

University of Rochester; United States; Vor Ort; USD 27.000 - 37.000; Vollzeit

Zusammenfassung

University of Rochester is seeking a Regular full-time Worker in the Patient Self-Pay Services department, located at 905 Elmgrove Rd, Rochester, NY 14624. The role focuses on maintaining patient account records, resolving payer issues, and ensuring timely billing of self-pay accounts.

The ideal candidate has an Associate's degree with 2+ years of relevant experience and is adept at navigating billing software, interpreting statements, and coordinating with payers to minimize unbilled charges

Qualifikationen

• Associate's degree and 2 years of relevant experience required.
• Experience with patient self-pay accounts preferred.
• Ability to review and resolve third-party payer issues and inquiries.

Aufgaben

• Maintains account records, such as payments, rebates, and reversals, and may set up alternative pay plans.
• Reviews reports of unbilled cash claims and self-pay plans to ensure timely billing.
• Resolves credit balances and holds bills within defined timelines.
• Handles inquiries from internal and external customers and explains balances and payment options.

Kenntnisse

Accounts receivable

Self-pay billing

Patient account inquiries

Ausbildung

Associate's degree

2+ years experience

Tools

Billing software

Jobbeschreibung

University of Rochester is seeking a Regular full-time Worker in the Patient Self-Pay Services department, located at 905 Elmgrove Rd, Rochester, NY 14624. The role focuses on maintaining patient account records, resolving payer issues, and ensuring timely billing of self-pay accounts.

The ideal candidate has an Associate's degree with 2+ years of relevant experience and is adept at navigating billing software, interpreting statements, and coordinating with payers to minimize unbilled charges