Self-Checkout Specialist | Daytime Shifts

Hy-Vee; Ames (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking a Self-Checkout Clerk to guide customers through self-checkout, process diverse payment types, and support front-end operations. The role emphasizes friendly service, accuracy, and compliance with WIC, tobacco, and lottery guidelines.

You'll stand and walk throughout shifts in a fast-paced retail setting, assisting customers, stocking shelves, and collaborating with store management. Training provided; pre-employment drug screen required.

Qualifications

• Follow detailed written or verbal instructions and complete tasks with concrete variables.
• Perform arithmetic calculations involving fractions, decimals, and percentages.
• Understand and follow verbal or demonstrated directions and communicate supply needs.
• Work effectively as part of a team to deliver a great customer experience.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Assist customers at self-checkout lanes and educate on equipment use.
• Operate the cash register and process payments including cash, checks, cards, coupons, WIC, and rain checks.
• Count back change, issue receipts, and provide refunds or credits as needed.
• Ensure compliance with all guidelines regarding WIC, tobacco, alcohol, and lottery.
• Stock, face, rotate merchandise; keep shelves clean and assist with promotions.
• Maintain register area hygiene and report issues; support safety and security.

Skills

Customer service

Arithmetic

Teamwork

Attention to detail

Tools

POS system

Job description

Hy-Vee is seeking a Self-Checkout Clerk to guide customers through self-checkout, process diverse payment types, and support front-end operations. The role emphasizes friendly service, accuracy, and compliance with WIC, tobacco, and lottery guidelines.

You'll stand and walk throughout shifts in a fast-paced retail setting, assisting customers, stocking shelves, and collaborating with store management. Training provided; pre-employment drug screen required.