Self-Checkout Experience Specialist

Food Lion; High Point (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Food Lion in High Point, NC is seeking a Customer Service Associate to deliver fast, friendly service at the front end, assist customers with self-checkout, and maintain a welcoming shopping environment.

Responsibilities include greeting customers by name, helping with SCO usage, and ensuring accurate scanning and smooth transactions while upholding store standards and safety procedures.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Assist customers with Self-checkout and hand scanner for a fast, easy checkout experience.
• Monitor self-checkouts for proper usage and scanning accuracy.
• Maintain neat and clean self-checkout area and adhere to dress code.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Education

High school diploma or equivalent

Job description

Food Lion in High Point, NC is seeking a Customer Service Associate to deliver fast, friendly service at the front end, assist customers with self-checkout, and maintain a welcoming shopping environment.

Responsibilities include greeting customers by name, helping with SCO usage, and ensuring accurate scanning and smooth transactions while upholding store standards and safety procedures.