Self-Checkout Experience Specialist

Food Lion; Charlotte (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

A prominent grocery retailer in Charlotte, NC, is looking for a Self-Checkout Ambassador to deliver exceptional customer service while assisting customers at self-checkouts. Responsibilities include guiding customers through the checkout process, monitoring machine usage, and ensuring a clean and organized self-checkout area. Applicants should have effective communication skills and a high school education or equivalent. This role requires physical stamina and adaptability in a fast-paced environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Provide fast and friendly service to customers.
• Guide customers to self-checkout registers.
• Assist customers with checkout processes.
• Monitor self-checkouts for proper usage.
• Perform troubleshooting of self-checkout machines.

Skills

Effective communication

Customer service skills

Ability to learn tasks

Education

High school graduate or equivalent preferred

Tools

Self-checkout equipment

Mobile devices

Job description

A prominent grocery retailer in Charlotte, NC, is looking for a Self-Checkout Ambassador to deliver exceptional customer service while assisting customers at self-checkouts. Responsibilities include guiding customers through the checkout process, monitoring machine usage, and ensuring a clean and organized self-checkout area. Applicants should have effective communication skills and a high school education or equivalent. This role requires physical stamina and adaptability in a fast-paced environment.