Self-Checkout Guardian & Customer Experience

The Winn-Dixie Company; Tampa (FL); On-site; USD 16,531 - 20,664; Full time

Job summary

A regional grocery retailer in Florida is seeking a Self-Checkout Guardian to oversee transactions at self-checkout stations, ensuring accurate scanning and providing exceptional customer service. Responsibilities include monitoring for irregularities, assisting customers, and maintaining a clean work area. The ideal candidate should have a high school diploma or GED, be at least 18 years old, and possess strong customer service skills. This role offers an opportunity to contribute to a positive shopping experience.

Qualifications

• Must be at least 18 years of age to perform job functions.
• Ability to read, write and speak English proficiently.
• Compliance with all company policies and procedures.

Responsibilities

• Protects against inventory losses or fraud at self-checkout lanes.
• Observes self-checkout transactions to identify any irregularities.
• Ensures customers are scanning and bagging items correctly.

Skills

Customer service

Fraud detection

Basic computer skills

Education

High School / GED

Job description

A regional grocery retailer in Florida is seeking a Self-Checkout Guardian to oversee transactions at self-checkout stations, ensuring accurate scanning and providing exceptional customer service. Responsibilities include monitoring for irregularities, assisting customers, and maintaining a clean work area. The ideal candidate should have a high school diploma or GED, be at least 18 years old, and possess strong customer service skills. This role offers an opportunity to contribute to a positive shopping experience.