Self-Checkout Experience Ambassador

Food Lion; Nashville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion offers a front-end associate role at our Nashville, NC store, focused on delivering fast, friendly customer service at self-checkout. You will greet customers, assist with self-checkout, and ensure accurate scanning, while maintaining a clean, efficient checkout area.

The position requires eager learning, reliable attendance, and the ability to meet physical requirements. Training is provided, and you’ll contribute to a positive shopping experience for every guest.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly service at self-checkout.
• Greet customers and use their name when possible.
• Assist customers with self-checkout and hand scanner usage for a quick checkout experience.
• Respond to customer inquiries and self-checkout system notifications.
• Monitor self-checkouts for proper scanning and item handling.
• Remind customers of items located on the bottom of the cart or under seats before checkout.
• Assist in scanning orders and explain payment during checkout.
• Complete self-checkout voids and age verifications per Front End standards.
• Follow store procedures and avoid personal conversations during busy times.
• Maintain neat presentation of the self-checkout area and report issues to management.
• Complete CBT training and other courses as required.
• Perform other duties as assigned.

Skills

Customer service

Communication

Learning ability

Age verification

Education

High school diploma or equivalent

Job description

Food Lion offers a front-end associate role at our Nashville, NC store, focused on delivering fast, friendly customer service at self-checkout. You will greet customers, assist with self-checkout, and ensure accurate scanning, while maintaining a clean, efficient checkout area.

The position requires eager learning, reliable attendance, and the ability to meet physical requirements. Training is provided, and you’ll contribute to a positive shopping experience for every guest.