Selective Admissions Experience Lead

Crossover; San Diego (CA); On-site; USD 7,735,000 - 10,465,000; Full time

Benefits offered by this job

Relocation assistance

Benefits (W2)

Job summary

Alpha is hiring a Senior Admissions Counselor to manage the complete enrollment experience for prospective families, from initial inquiry through onboarding. This on-site, full-time role emphasizes trust, alignment, and informed decision-making over sales targets.

You will coordinate 20+ concurrent engagements across enrollment phases, guide campus visits, and keep HubSpot and SIS up to date for forecasting.

Qualifications

• 3+ years delivering premium, individualized service in settings where service excellence shapes brand perception.
• Proven ownership of a complete client/admissions or enrollment process from inquiry through onboarding.
• Experience coordinating 20+ client, guest, or family interactions concurrently across stages.
• Ability to provide examples of consultative judgment where you advised against your product or service due to misalignment.
• Professional-level written communication with senior leaders or high-net-worth clients.
• Willingness to reside in or relocate within 60 days to CA locations listed.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Manage the complete enrollment experience for prospective families, from initial contact through onboarding.
• Facilitate discovery conversations to evaluate compatibility before proposing solutions.
• Oversee 20+ concurrent family engagements across enrollment phases and track status.
• Guide campus visits, shadow days, and decision-oriented discussions articulating outcomes and profiles.
• Keep CRM and enrollment systems (HubSpot and SIS) current and accurate for forecasting and prioritization.

Skills

Premium service

Client coordination

Consultative judgment

Written communication

Relocation readiness

Tools

HubSpot

SIS

Job description

Alpha is hiring a Senior Admissions Counselor to manage the complete enrollment experience for prospective families, from initial inquiry through onboarding. This on-site, full-time role emphasizes trust, alignment, and informed decision-making over sales targets.

You will coordinate 20+ concurrent engagements across enrollment phases, guide campus visits, and keep HubSpot and SIS up to date for forecasting.