Selecting Operations Coach (Area Manager)

Nike; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Nike North America Logistics Campus is seeking an experienced Operations Leader to drive safe, efficient daily selecting operations, inventory planning, and team development at our Memphis site.

You will own safety, quality, service, productivity, and cost outcomes, plan material flow, and interrupt waste with data-guided decisions and cross-functional collaboration.

Qualifications

• Bachelor's degree or related discipline and at least 3 years management experience in distribution/manufacturing.
• Alternative: 2 years extra experience in lieu of a degree may be considered.
• Proven leadership in fast-paced operations with accountability for safety, quality and cost.

Responsibilities

• Lead daily selecting operations safely and efficiently.
• Own safety, quality, service, productivity and cost results.
• Plan movement of product and people based on volume.
• Take corrective actions to improve flow and cut waste.
• Spot inventory risks and collaborate with cross-functional teams.
• Coach and develop athletes, set clear expectations and accountability.
• Use data to understand performance and drive improvements.

Skills

People leadership

Data-driven decisions

Operational discipline

Communication

Cross-functional collaboration

Problem solving

Education

Bachelor's degree

Tools

SAP

WMS

Workday

UKG

Job description

Where you will Work

Nike North America Logistics Campus

Shift: Saturday - Monday (6:00AM - 6:00PM)

Who We're Looking For

• Knows the operation and understands the why behind the work.
• Use data and observation to make sound decisions.
• Actively listen and address athlete's concerns
• Communicate effectively to their team, peers and senior leadership
• Develop people while delivering business results.
• Anticipates problems instead of just reacting to them.
• Understands how decisions in one area affect the broader operation.
• Holds themselves and others accountable.
• Build a team that can execute without needing the leader for every decision.

Core capabilities: Operational Excellence, People Leadership, Problem Solving, Business Acumen, Communication, Collaboration, Adaptability

What You Will Work On

Operational Leadership

• Lead daily Selecting Operations safely and efficiently.
• Own safety, quality, service, productivity, and cost results.
• Plan the movement of product and people based on volume.
• Act when results miss expectations and find ways to improve flow and cut waste.

Inventory Planning & Control

• Support accurate inventory planning, control and integrity
• Spot inventory risks and work with cross-functional teams to resolve them.
• Understand how inventory accuracy affects downstream operations and the customer.

People Leadership & Development

• Lead, coach, and develop athletes.
• Set clear expectations and hold the team accountable for performance and behaviors.
• Build capability through feedback, training, and growth opportunities.
• Create a respectful, connected team where people own its success.
• Conduct follow-up meetings and be proactive in assessing the quality of work performed by your athletes
• Motivate and encourage the team to successfully achieve key operational targets (productivity, safety, quality, teamwork, and culture)
• Counsel athletes on conflicting issues while interacting with HR for best solutions and documenting results

Systems, Data & Decision Making

• Use systems and data to understand performance and turn it into action.
• Identify trends, gaps, and root causes.
• Use sound judgment across competing priorities.

Cross-Functional Partnership

• Partner with other operations and support functions.
• Understand upstream and downstream impacts of your decisions.
• Build strong relationships while staying accountable to the business.
• Attend workflow meetings to plan strategy, discuss pertinent information and share best practices with teammates.

Business Understanding

• Connect daily execution to business priorities and customer experience.
• Weigh labor, productivity, inventory, storage, and throughput decisions.
• Balance the needs of the athlete, the operation, and the business.
• Maintain high level of floor presence to direct the flow of work and make the necessary movement of the team.

What You Bring

• Experience leading people in a fast-paced operations environment.
• Bachelor's degree or related discipline and at least 3 years management experience in a distribution or manufacturing environment; or an additional 2 years in lieu of a degree is preferred plus years of experience managing employees required
• PC skills required, experience with Excel, Word, SAP, WMS, Workday and UKG would be a plus.
• Strong decision-making and problem-solving skills, attentive to details, work well under pressure and able to meet deadlines required. Manage multiple priorities with operational discipline
• Strong understanding of automated distribution center operating systems, product flow, inventory, and labor planning.
• Proven ability to coach and develop others.
• Strongly skilled in communication (written and verbal), relationship-building, problem solving and decision-making
• Experience in working cross functionally and influencing without direct authority.