Segment Manager - Residential

Kinetico Incorporated; Kentucky; Hybrid; USD 75,000 - 105,000; Full time

Job summary

KINETICO Incorporated in Newbury Township, OH, seeks a Segment Manager - Residential to develop and execute marketing and sales programs across targeted channels and customer segments, ensuring alignment with business objectives and high‑quality tools for dealers, builders, and internal partners.

The role requires a Bachelor’s degree in Business/Marketing and 5+ years in sales support or related roles, with strong organizational, analytical, and communication skills; proficiency in Microsoft

Qualifications

• Requires a Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience in sales support, marketing, customer support, or channel-related roles.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Executes segment-specific marketing and sales programs supporting strategic and channel partner initiatives.
• Conducts market and competitive research to inform segment strategies and product positioning.
• Supports development and maintenance of sales enablement materials and collateral.
• Tracks KPIs, adoption metrics, and dashboards to support reporting and improvement.
• Collaborates with Sales, Marketing, Operations, and Product Management to align channel initiatives.
• Coordinates logistics for meetings, trainings, and presentations with timely delivery of materials.

Skills

Sales support

Marketing

Customer support

Channel partnerships

Education

Bachelor’s degree in Business/Marketing

Tools

Microsoft Office Suite

CRM tools

Job description

## Segment Manager - ResidentialApplyremote type: Hybridlocations: Newbury Township, OHtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR1014## **Love what you do at Kinetico**Kinetico believes in treating its employees with respect. They play a vital role in enabling our innovation, growth and success. We strive to provide them with opportunities to grow in a motivating environment. To view positions currently available at Kinetico, click the button below.# **Job Description:**The Segment Manager supports the development and execution of marketing and sales initiatives that drive growth within targeted channels and customer segments. This position helps ensure consistent execution, alignment with broader business objectives, and the delivery of high‐quality marketing tools to support dealers, builders, and internal partners.**Key Areas of Responsibilities:*** Executes segment-specific marketing and sales programs that support strategic and channel partner initiatives.* Conducts market and competitive research to inform segment strategies, product positioning, and program opportunities.* Supports the development and maintenance of sales enablement materials, including segment presentations, product guides, training tools, and marketing collateral.* Tracks program KPIs, adoption metrics, and performance dashboards to support reporting and continuous improvement.* Works cross-functionally with internal teams (Sales, Marketing, Operations, Product Management) to gather information and ensure alignment across channel initiatives.* Maintain an organized repository of program resources, sales presentations, and field-facing materials for easy internal and external access.* Identify process improvement opportunities to enhance partner experience and elevate segment performance.* Coordinates logistics for meetings, trainings, and presentations, ensuring materials, content, and communication are delivered accurately and on time.**Key Performance Indicators:*** Accuracy, completeness, and timeliness of marketing deliverables and program support* Measured improvements in program adoption and channel engagement* Responsiveness and effectiveness of partner support **Job Knowledge, Skills, and Experience:*** Required: Bachelor’s degree in Business, Marketing, or related field.* Required: 5+ years of experience in sales support, marketing, customer support, or channel‐related roles* Understanding of residential construction, dealer networks, or commercial water treatment solutions is helpful but not required* Strong organizational and prioritization skills with the ability to manage multiple projects simultaneously* Strong analytical skills and ability to translate research into actionable insights* Excellent written and verbal communication skills; comfortable creating customer‐facing materials* Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word); experience with CRM or project management tools preferred* Attention to detail and commitment to delivering high‐quality work* Collaborative mindset, adaptable, and motivated to support a growing segment**Our Commitment and Difference:**Founded in 1970, Kinetico pioneered the development of non-electric, fully automatic water treatment systems. In the years since, we have grown into a global company of independent Kinetico water experts and international distributors serving more than 100 countries. We offer complete water systems that deliver only the highest quality water for general use and drinking. We back every piece of our equipment with industry-leading warranties. Our approach reflects our deep commitment to preserving and conserving fresh water, one of our planet's most precious and endangered natural resources.Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act\*), or any other legally protected status, with respect to employment opportunities.**E-Verify:**We verify the identity and employment authorization of individuals hired for employment in the United States.**Why Join Kinetico:*** Medical, Dental, Vision and Prescription Drug Insurance Coverage* Employer Provided Life Insurance, Short-Term and Long-Term Disability Benefits* 401(k) Contribution Matching Program* Employer Funded Defined Contribution Plan* Paid Vacation, Holidays and Community Service Volunteer Time-off Benefit* Wellness Program* Educational Assistance Reimbursement Program**Our Commitment and Difference:**Founded in 1970, Kinetico was started by two engineers who pioneered the development of non-electric, fully automatic water treatment systems. Evolving from the Tangent Company, a small consulting design firm, Kinetico soon became a global organization of independent dealers, international distributors representing nearly 100 countries. Through the dedication of its founders, employees and distribution network, Kinetico has experienced tremendous success. The company has grown from a two-man, creative undertaking into a strong and dynamic organization.Innovative technology and a strong commitment to customer satisfaction have distinguished the company and positioned Kinetico as a leader in today’s ever-changing water treatment industry manufacturing water softeners, along with a wide range of systems that improve water quality for general use, as well as those that provide high-quality drinking water for consumption. Kinetico products are Third Party certified to confirm quality and performance and complimented by the most comprehensive warranties in the industry.Kinetico is part of the Axel Johnson Group of companies, a global organization and fifth generation company that continues to be successful in developing leading businesses.Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act\*), or any other legally protected status, with respect to employment opportunities.**E-Verify:**We verify the identity and employment authorization of individuals hired for employment in the United States.### About UsFounded in 1970 by two engineers, Kinetico pioneered the development of non-electric, fully mechanical water treatment systems. What began as a small firm quickly grew into a global company with a network of independent dealers and distributors serving nearly 100 countries.Driven by science, innovation and high-quality service, Kinetico designs precision-engineered water treatment solutions that provide customized water solutions improving water. Kinetico is trusted by homeowners and businesses around the world to improve the water they depend on every day.Kinetico is part of the Axel Johnson Group, a global, fifth-generation company continuing its success in developing leading businesses.