Security & Visitor Experience Lead (On-Site)

GE Aerospace; Elgin Township (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

GE Aerospace in Niskayuna, NY, seeks a Research Security Specialist to oversee daily visitor center operations, ensure strict security protocols, and protect sensitive information. You will coordinate visitor processing, badge creation, programming, and event management while delivering exceptional customer service.

The role requires on-site presence, collaboration with security colleagues, training opportunities, and ongoing policy audits to maintain compliant, professional experiences for

Qualifications

• Bachelor's degree or Associate degree or equivalent professional experience.
• Experience in customer service or security operations, preferably in a corporate environment.
• Excellent verbal and written communication, emphasizing discretion and professionalism.
• On-site presence required to fulfill responsibilities.

Responsibilities

• Manage daily events, visitor processing, and badging operations.
• Apply Lean methodologies and track KPIs to drive continuous improvement.
• Develop, revise, and audit security policies and procedures for visitors, events, and badges.
• Provide training to improve team efficiency and security performance.
• Maintain a compliant, professional visitor experience for all participants.
• Audit access systems and support regulatory requirements.

Skills

Visitor management

Communication

Discretion

Lean principles

Education

Bachelor's degree or Associate/Equivalent

Tools

Lenel OnGuard

RightCrowd

Watchlist screening software

Microsoft Office

Job description

GE Aerospace in Niskayuna, NY, seeks a Research Security Specialist to oversee daily visitor center operations, ensure strict security protocols, and protect sensitive information. You will coordinate visitor processing, badge creation, programming, and event management while delivering exceptional customer service.

The role requires on-site presence, collaboration with security colleagues, training opportunities, and ongoing policy audits to maintain compliant, professional experiences for