Security & Transportation Supervisor: Guest Safety Leader

210_Mohegan_Pocono Downs Racing, LP; Burrillville (RI); On-site; USD 42,000 - 64,000; Full time

Job summary

Mohegan Pocono Downs Racing, LP is seeking a security professional to safeguard guests and staff, oversee security officers and valet attendants, and support incident handling. The role emphasizes guest service and asset protection in a fast-paced casino setting.

The candidate should have casino security experience, strong interpersonal skills, and a proactive approach to addressing concerns, with a focus on maintaining safety and exemplary service for guests and team members alike.

Qualifications

• Two years of security officer experience in a high-volume casino environment, or three years in security outside the casino with report writing experience.
• Strong interpersonal skills and ability to interact with guests and team members.
• Proactive approach to addressing concerns and openness to new methods.

Responsibilities

• Performs security and transportation duties to protect guests, employees, and assets.
• Supervises security officers and valet attendants across assigned areas.
• Detains individuals for law enforcement notification and assists in incident handling.
• Participates in training of officers and attendants.

Skills

Security experience

Interpersonal skills

Team supervision

Incident reporting

Guest service

Job description

Mohegan Pocono Downs Racing, LP is seeking a security professional to safeguard guests and staff, oversee security officers and valet attendants, and support incident handling. The role emphasizes guest service and asset protection in a fast-paced casino setting.

The candidate should have casino security experience, strong interpersonal skills, and a proactive approach to addressing concerns, with a focus on maintaining safety and exemplary service for guests and team members alike.