Security & Transport Scheduler - Vermont, IL

Nature's Grace and Wellness, LLC; Vermont (IL); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

5% matching 401(k) plan

Short- and long-term disability

Job summary

Nature's Grace and Wellness seeks a Cannabis Logistics Dispatcher to coordinate secure, compliant deliveries, assign routes, monitor progress, and support drivers with route issues while maintaining accurate delivery records. Hybrid or remote work may be possible after on-site training and probationary period.

The role requires knowledge of state cannabis delivery laws, scheduling processes, and coordination with sales, inventory, vault, and fulfillment teams to ensure safe, efficient operations.

Qualifications

• Minimum age of 21 years old.
• High School Diploma or equivalent.
• Pass a pre-employment background check.
• Strong computer skills; proficient with Microsoft Office and new software.
• Ability to work flexible hours, including weekends and holidays.
• Must be reliable and dependable at all times.
• Excellent verbal and written communication skills.
• Strong organizational skills with extreme attention to detail.
• Ability to multitask effectively in a high-volume, time-sensitive environment.
• Demonstrated emotional intelligence and professionalism under pressure.
• Ability to sit or stand for long periods; able to lift up to 10 lbs.
• Strong logical thinking, analytical and problem-solving skills.

Responsibilities

• Efficiently coordinate, route and schedule deliveries.
• Communicate with customers to schedule deliveries in a timely manner.
• Coordinate with sales, inventory, vault, or fulfillment staff to resolve discrepancies before dispatch.
• Communicating clearly, calmly, and professionally with drivers, managers, and partners.
• Prioritizing daily schedules and adjusting routes based on operational needs.
• Ensuring drivers follow assigned routes and company protocols.
• Confirming that all required documentation (manifests, weight sheets, delivery paperwork) is complete and accurate.
• Maintaining consistent communication with drivers throughout their routes.
• Responding to incidents or issues on the road and coordinating with management, compliance staff, and appropriate authorities.
• Maintaining chain-of-custody awareness and escalation of any packaging or documentation issues immediately.
• Maintain an on-going knowledge of company products and current state laws regarding cannabis and delivery regulations.
• Supporting audits, internal reviews, and compliance checks as needed.
• Other job duties as requested.

Skills

Attention to detail

Strong communication

Multitasking

Organizational skills

Problem-solving

Analytical thinking

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

New software/applications

Job description

Position Overview

The Cannabis Logistics Dispatcher will be responsible for coordinating and scheduling secure, compliant and timely deliveries, efficiently assigning and adjusting driver and vehicle routes and ensuring all required delivery records and manifests are accurate and complete. They will monitor deliveries and communicate with drivers throughout the day, providing timely support with route issues, order questions, and other delivery needs while maintaining a positive, patient-focused attitude. The Dispatcher will also maintain knowledge of company products, scheduling processes, production and packaging workflows and applicable state laws and delivery regulations while using sound judgment to support safe, efficient, and compliant delivery operations. Potential for hybrid or remote following completion of on site training and probationary period.

The Cannabis Logistics Dispatcher will be responsible for coordinating and scheduling secure, compliant and timely deliveries, efficiently assigning and adjusting driver and vehicle routes and ensuring all required delivery records and manifests are accurate and complete. They will monitor deliveries and communicate with drivers throughout the day, providing timely support with route issues, order questions, and other delivery needs while maintaining a positive, patient-focused attitude. The Dispatcher will also maintain knowledge of company products, scheduling processes, production and packaging workflows and applicable state laws and delivery regulations while using sound judgment to support safe, efficient, and compliant delivery operations. Potential for hybrid or remote following completion of on site training and probationary period.

Key Responsibilities

• Efficiently coordinate, route and schedule deliveries
• Communicate with customers to schedule deliveries in a timely manner
• Coordinating with sales, inventory, vault, or fulfillment staff to resolve discrepancies before dispatch
• Communicating clearly, calmly, and professionally with drivers, managers, and partners
• Prioritizing daily schedules and adjusting routes based on operational needs
• Ensuring drivers follow assigned routes and company protocols
• Confirming that all required documentation (manifests, weight sheets, delivery paperwork) is complete and accurate
• Maintaining consistent communication with drivers throughout their routes
• Responding to incidents or issues on the road and coordinating with management, compliance staff, and appropriate authorities
• Maintaining chain-of-custody awareness and escalation of any packaging or documentation issues immediately
• Maintain an on-going knowledge of company products and current state laws regarding cannabis and delivery regulations
• Supporting audits, internal reviews, and compliance checks as needed
• Other job duties as requested

Required Qualifications

• Minimum age of 21 years old
• High School Diploma or equivalent
• Must pass a pre-employment/post-offer background check
• Strong computer skills. Experience using Microsoft Office products as well as extremely comfortable working with new software/applications
• Ability to work flexible hours, including weekends and applicable holidays
• Must be reliable and dependable at all times
• Excellent verbal and written communication skills
• Strong organizational skills with extreme attention to detail
• Ability to multitask effectively in a high-volume, time-sensitive environment
• Demonstrated emotional intelligence and professionalism under pressure
• Ability to sit or stand for long periods, crouch, bend, and carry up to 10 lbs
• Strong logical thinking, analytical skills, and problem-solving skills

Benefits

We are proud to offer a competitive benefits package including:

• Medical, dental, and vision insurance
• 5% matching 401(k) plan
• Short- and long-term disability insurance
• Opportunities for career growth and advancement

Equal Opportunity Employer

Nature's Grace and Wellness is an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, pregnancy, military or veteran status, disability, or any other protected status under federal, state, or local law.