Security & Transactions Systems Specialist

Sacred Heart; Fairfield, Northern (CT, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Sacred Heart is seeking an IT Security & Systems Technician to implement, maintain, and support security and transaction system hardware and software. You will provide technical support to end users, troubleshoot issues, and contribute to continual improvements across security and transaction systems.

The role covers administering access control, surveillance, and transaction systems, with responsibilities to upgrade policies, train users, and monitor network availability in a campus environment.

Qualifications

• Bachelor's degree in a technical field and two years of IT experience.
• Knowledge of access control equipment and surveillance systems.
• Experience with Windows Server, Windows Workstation, and MS Office.
• Strong communication and ability to manage multiple tasks with minimal supervision.

Responsibilities

• Administer access control and mobile access system hardware and software.
• Administer surveillance system hardware and software.
• Administer transaction system hardware and software.
• Upgrade and institute policies and procedures to improve service levels.
• Train the community on equipment usage.
• Answer support questions from end users and research problems.
• Monitor the helpdesk responses and produce monthly status reports.
• Troubleshoot hardware and software problems.
• Monitor network resources and ensure continuous availability.
• Maintain department websites and ensure navigation is user friendly.

Skills

Access control

Surveillance systems

IT support

Project leadership

Communication

Multitasking

Hardware troubleshooting

Education

Bachelor's degree in a technical field

Tools

Windows Server

Windows Workstation

MS Office

Job description

Sacred Heart is seeking an IT Security & Systems Technician to implement, maintain, and support security and transaction system hardware and software. You will provide technical support to end users, troubleshoot issues, and contribute to continual improvements across security and transaction systems.

The role covers administering access control, surveillance, and transaction systems, with responsibilities to upgrade policies, train users, and monitor network availability in a campus environment.