Security Training and Compliance Manager

Compliance Officer Jobs; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

Allied Universal is seeking a Training and Compliance Manager to administer and coordinate training programs for employees at client facilities. You will track policy updates, certify training compliance, and support trainers to ensure high-quality program delivery.

The role requires developing and maintaining training materials, leading the LMS integration, and collaborating with account managers to meet client requirements.

Qualifications

• Ability to communicate with employees, trainers from other companies, and consultants.
• Ability to perform duties with minimal direction.
• 20% national travel.

Responsibilities

• Manage monthly training metrics and client-facing reports.
• Update client SOPs and disseminate updates to staff.
• Create and implement a trainer program for OJT/New Hire training.
• Update and implement Supervisory Training Program.
• Maintain Incident Report standards and training.
• Oversee AUS LMS system integration for the security team.
• Plan and conduct training programs, seminars, and conferences for staff.
• Prepare training materials and deliver presentations.

Skills

Communication skills

Independence

National travel

Tools

LMS (Learning Management System)

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is looking to hire a Training and Compliance Manager. This position administers, organizes, and conducts company and client training programs for all employees assigned to client facility. They assess several elements and alternatives providing input to update policy and procedure based on client needs, train new employees and assist lower-level personnel, and ensure client contract training and certification requirements are tracked and accounted for.

DUTIES AND RESPONSIBILITIES:

• Responsible for monthly training and drill metrics and reports (presented to client in monthly and quarterly meetings)
• Responsible for client SOP updates and immediate dissemination of SOP updates to security supervisors and security staff, retraining and counseling of trainers as appropriate including risk assessments, response plans & emergency procedure.
• Create and implement a “train the trainer” program for OJT/New Hire training
• Update and implement Supervisory Training Program
• Maintain Incident Report standards and training
• Integration of the AUS LMS system for the security team
• Plans, organizes, and conducts training programs, seminars, and conferences for all security personnel assign to the client's facility.
• Writes material for new training programs; reviews, evaluates, and modifies existing and proposed programs; recommends appropriate changes to existing client LMS training programs.
• Prepares and distributes training aids such as instructional material, handouts and evaluation forms, makes presentations when necessary.
• Contacts attendees and department representatives about training program.
• Schedules the appropriate classroom and prepares the physical setup.
• Ability to work a flexible shift to accommodate training needs of staff on all shifts
• Performs other duties as assigned by account manager
• Willingness and flexibility to respondto client needs with limited notice to include weekends, evenings & holidays to support business needs.
• Ability to serve as first point of contact while be able to delegate projects and tasks to team members and effectively lead, motivate and guide team on priorities, improvements, initiativesand issues.
• Effectively present information to executive leadership and public groups as necessary both in written and oral formats.
• Planning and organizing skills, prioritized and plans work activities, plans for additionalresources, organizes schedules for other people and their tasks, develops realistic action plans.

KNOWLEDGE AND SKILLS

• Ability to communicate with company employees, trainers from other companies, professional training group members, and consultants by phone, in person, or through correspondence
• Ability to perform duties with minimal direction.
• 20% of time will be National travel

PREFERRED QUALIFICATIONS:

• Three (3) - five (5) years of related experience Training in a fast-paced, high volume environment
• HR-218 qualification (preferred)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Annual Salary - $100,000

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com