Site Training Manager

Allied Universal; Fort Wayne (IN); On-site; USD 65,434 - 88,384; Full time

Benefits offered by this job

Weekly Pay

Paid Orientation and Training

Endless Advancement Opportunities

Job summary

Allied Universal is hiring a Site Training Manager to oversee the local training program for personnel assigned to the Physical Security team. You will lead, coach, coordinate, and document onboarding and ongoing training, ensuring consistent delivery of programs across sites.

The role requires managing Field Training Officers, developing training direction, and collaborating with peers to standardize practices in support of client and vendor expectations.

Qualifications

• Requires high school diploma or equivalent.
• CPR/First Aid/AED instructor certification required or obtainable.
• Licensing rules vary by state/local laws prior to employment.
• Minimum 2 years supervisory security experience.
• Minimum 1 year classroom instruction experience.

Responsibilities

• Coordinate site training plans with Regional Training Coordinator.
• Provide instructions/materials to security staff.
• Maintain current training database with participants and results.
• Oversee training activities to ensure proficiency and readiness.
• Plan, conduct, and evaluate drills and exercises.
• Collaborate with managers to standardize training programs.
• Deliver onboarding and ongoing training per contracts.
• Generate reports and metrics for management.

Skills

Oral communication

Written communication

Coaching/mentoring

Teamwork

Problem solving

Planning/organizing

Data interpretation

Attention to detail

Instructional delivery

MS Office proficiency

Education

High school diploma or equivalent

CPR/First Aid/AED instructor certification

Bachelor’s degree in protective service or related field

Tools

MS Office (Word/Excel/PowerPoint)

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Start A New Career

Outstanding Opportunity To Advance Your Career!

• Starting Wage $ 76856.00 / Year
• Weekly Pay!
• Join The Nation's Largest Security Company, Expanding Internationally! Make A Difference In Your Community!
• Paid Orientation And On The Job Training!
• Endless Advancement Opportunities.

Must Have Valid Driver’s License!

Upload A Resume For An Interview

Allied Universal® is hiring a Site Training Manager. The Site Training Manager is responsible for overseeing the local training program for Allied Universal personnel assigned to the Physical Security team. The Site Training Coordinator leads, coaches, coordinates, and documents the data center contract security training initiatives to include new hire onboarding training, ongoing and refresher training as well as planning for, delivering and evaluating team level training exercises and drills. They will manage and continually assess a team of Field Training Officers to ensure the consistent delivery of these training programs.

The Site Training Coordinator develops and delivers training direction, methods, resources, and process improvements to maintain operational readiness for site incident response. The Site Training Coordinator will work closely with peers at other client locations to develop standardized or similar training programs as well as collaborating with the Global Training Program Manager on overall training objectives and use of tools. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

RESPONSIBILITIES:

• Coordinate site training plan in conjunction with the Regional Training Coordinator (RTC)
• Provide clear and concise guidance, materials and instructions to security staff as required
• Maintain a comprehensive current data base on all training activities, to include participants, results, and completion rates
• Oversee training and exercises as necessary for site security to maintain and improve levels of proficiency and readiness
• Identify, report and document site training opportunities to Site Operations Manager
• Direct and oversee all training activities conducted by supervisors with their assigned security staff.
• Ensure all aspects of the onboarding training program are implemented and recorded
• Routinely measure and assess the proficiency and effectiveness of training the ensure vendor and customer expectations are implemented
• Plan, conduct and evaluate training, drills, and exercises to maintain or improve officer proficiency and readiness
• Work collaboratively with Data Center Security Managers and Security Operations Center Managers to establish and conduct ongoing training events
• The selection and training of Field Training Officers; professional development of Field Training Officers; review and assess quality of work; identify opportunities for improvement and implement resolutions
• Assign tasks to Field Training Officers and measure outcomes
• Identify, maintain, and oversee the logistical and administrative tasks to support a robust training calendar that captures monthly training days, recurring obligatory client training requirements and site-specific core training needs
• Maintain all personnel training documents and files; track certifications and expiration dates to ensure all staff remain compliant with all state and contractual requirements such as guard cards and CPR/First Aid qualifications
• Deliver CPR/First Aid/AED initial and recertification classes
• Provide reports, metrics to management as required
• Contribute towards the completion of performance appraisals and setting of goals and deliverables for Field Training Officers

QUALIFICATIONS:

• Must possess a high school diploma or equivalent
• Must possess, or be able to obtain, CPR/First Aid/AED instructor certification
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Must possess a minimum of two (2) years of experience in a supervisory capacity within a security organization
• Must possess a minimum of one (1) year of experience in conducting classroom instruction
• Must possess one or more of the following:
  • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
  • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
  • Bachelor’s degree in protective service, business, or related field
  • Eight (8) or more years of active service in any military branch
  • Associate’s degree (or 60 credits) in criminal justice with current or prior active military service
  • Two (2) years of verifiable data center security experience
  • Three (3) years of verifiable private/corporate security experience
• Effective oral and written communication
• Proficiency with Microsoft Office Applications
• Active listening
• Assess and evaluate situations effectively
• Identify critical issues quickly and accurately
• Research, investigate, compile information
• Write informatively, clearly, and accurately
• Setting and achieving goals
• Attention to detail
• Planning and organizing
• Problem solving
• Coaching, mentoring, motivating
• Encourage effective teamwork
• Apply facts, concepts, principles
• Compile, sort, and interpret data
• Teamwork
• Demonstrated Training Ability

PREFERRED QUALIFICATIONS:

• Related experience in a dynamic security organization
• Strong inter-personal and networking skills
• Proven track record in delivering training and development of training programs and lesson plans
• Highest adherence to ethics
• Ability to work with minimal supervision and make independent decisions
• Able to work and communicate effectively with all levels of leadership
• Willingness and ability to fulfill a flexible work schedule, including weekends

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.