Security Tools Support Engineer | Automation & Incidents

Career-Mover; Seattle (WA); On-site; USD 120,000 - 150,000; Full time

Job summary

A major technology company in Seattle is seeking a Support Engineer to join their Security Issues Management team. The candidate should have at least 4 years of experience in software development or technical support, with strong troubleshooting skills, Unix experience, and knowledge of scripting in modern programming languages. In this role, you'll assist in resolving security tool issues and develop related documentation while working closely with various security teams.

Qualifications

• At least 4 years of software development or technical support experience.
• Proficient in troubleshooting and debugging technical systems.
• Experience with Unix and scripting in modern programming languages.

Responsibilities

• Serve as the initial point of contact for resolving issues related to security tools.
• Develop and maintain security-related documentation and metrics.
• Troubleshoot infrastructure problems and support internally developed analysis tools.

Skills

Troubleshooting and debugging technical systems

Scripting skills in modern programming languages

Unix experience

Familiarity with agile/scrum methodologies

Job description

A major technology company in Seattle is seeking a Support Engineer to join their Security Issues Management team. The candidate should have at least 4 years of experience in software development or technical support, with strong troubleshooting skills, Unix experience, and knowledge of scripting in modern programming languages. In this role, you'll assist in resolving security tool issues and develop related documentation while working closely with various security teams.