Security Technology Operations Professional

University of Colorado Boulder; Boulder (CO); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Tuition assistance

Transit (ECO) Pass

Comprehensive benefits package

Job summary

University of Colorado Boulder is seeking a Security Technology Operations Professional to oversee the lifecycle, integration, and governance of electronic security systems across the campus. You will collaborate with project managers, vendors, and campus partners to ensure secure, reliable, and scalable solutions aligned with public safety objectives.

The role requires expertise in access control, CCTV, alarms, and related technologies, plus the ability to lead testing, documentation, and

Qualifications

• Bachelor's Degree in a related field.
• Minimum 3 years of experience supporting planning, implementation, administration, and maintenance of electronic security systems in a multi-building campus environment.
• Ability to communicate technical concepts clearly to technical and non-technical audiences.
• Valid driver's license.

Responsibilities

• Oversee installation, configuration, testing, and operation of access control, CCTV, alarms, and related security technologies.
• Coordinate with Security Technology Managers on planning, training, and continuous improvement of campus security systems.
• Troubleshoot, diagnose, system optimization, and preventive maintenance planning.
• Coordinate with campus departments and teams to ensure alignment with standards, timelines, and project expectations.
• Perform QA/QC reviews of security installations and ensure compliance with standards and contractual requirements.
• Support firmware updates, system integrations, and performance of security infrastructure.
• Contribute to system documentation, standards, and operational procedures.
• Oversee lifecycle maintenance and complex troubleshooting to resolve issues and plan long-term improvements.
• Ensure emergency response capabilities are integrated with dispatch and communications systems.

Skills

Security systems

Technical troubleshooting

Project coordination

Communication skills

Emergency response coordination

Education

Bachelor's degree in related field

Tools

C-CURE

Genetec

Milestone

Axis

HID

Job description

Job Summary

Reporting to the University of Colorado’s Division of Public Safetyand Department of Security Services, the Security TechnologyOperations Professional supports the safety and security of theuniversity community through the oversight, governance,coordination, and technical administration of electronic securitysystems. This position applies independent judgment andsubject-matter expertise to support system lifecycle management,campus integration, performance optimization, emergency responsereadiness, and compliance with university security standards. Therole partners closely with campus collaborators, project managers,and vendors to deliver secure, reliable, and scalable securitytechnology solutions aligned with institutional standards andpublic safety objectives.

This position ensures that security technologies function as anintegrated, campus-wide safety system capable of supportingcoordinated emergency response, rather than as standalonecomponents. The ideal candidate will have technical expertise insecurity systems and surveillance technologies, problem-solvingskills, and the ability to collaborate and communicate effectivelywith cross-functional teams.

CU is an Equal Opportunity Employer and complies with allapplicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals withdisabilities.

Who We Are

The Division of Public Safety seeks to facilitate andcoordinate a culture that supports the Boulder campus’ commitmentto maintain the highest level of ethics, integrity, and safety inthe conduct of its operations. We do this through services toenhance community safety, protect life and property, and fostersafe, secure, and ethical practices.

The University of Colorado (CU) Boulder is one of America's leadingresearch universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and isclassified as an R1 University. The university has nine schools andcolleges offering over 150 academic programs and enrolling 35,000degree-seeking undergraduate and graduate students.

At CU Boulder, we believe in supporting each other and valuingeveryone who is part of our community. Our values are expected ofall Buffs and lead our actions in the classroom, on campus and inour community. At CU Boulder, we commit to building a more diverseand inclusive campus community. We value different backgrounds,identities and perspectives and believe that engagement with a widerange of ideas and viewpoints can help students learn andgrow.

What Your Key Responsibilities Will Be

Security Systems Administration, Coordination, and QualityOversight

• Provide professional oversight and coordination of theinstallation, configuration, testing, and ongoing operation ofelectronic access control systems, video management systems (CCTV),alarms, and related security technologies.
• Collaborate with Security Technology Managers to supportplanning, implementation strategies, training initiatives, andcontinuous improvement of campus security systems.
• Serve as a technical resource for troubleshooting, diagnostics,system optimization, and preventive maintenance planning.
• Coordinate and communicate with campus departments and teammembers to ensure alignment with security standards, projectexpectations, and timelines.
• Perform quality assurance and quality control (QA/QC) reviewsof security technology installed by vendors and system integrators,including field verification, documentation review, and acceptancetesting, to ensure compliance with university standards,specifications, and contractual requirements.
• Partner with IT and systems teams to support firmware updates,system integrations, and overall performance of security technologyinfrastructure.
• Contribute to system documentation, standards development, andoperational procedures.
• Oversee and support lifecycle maintenance and complextroubleshooting of electronic security systems, applyingindependent judgment to resolve issues and recommend long-termimprovements.
• Ensure systems are configured and maintained to supportcoordinated emergency response capabilities, including lockdownfunctionality, real-time monitoring, and integration with dispatchand emergency communication systems.

Project Planning, Estimating, and Technical Consultation

• Evaluate customer and departmental requests to develop projectscopes, technical recommendations, and preliminary costestimates.
• Identify appropriate hardware and materials for newinstallations, upgrades, and system enhancements.
• Provide technical consultation and support to project managers,contractors, and campus partners during construction, renovationand retrofit projects.
• Assist with vendor coordination, review of submittals, andtechnical input throughout the project lifecycle.
• Ensure projects incorporate enterprise integrationrequirements, emergency response functionality, and long-termoperational sustainability.

Security Technology Program Governance, Standards, and Strategy

• Contribute to the development, implementation, and continuousimprovement of campus-wide security technology standards, policies,and protocols.
• Contribute to and maintain policies governing the appropriateuse of security technologies, including emergency activationprotocols (e.g., classroom lockdown systems).
• Partner with Department of Public Safety leadership to alignsecurity technology systems with institutional safety strategiesand emergency response protocols.

Enterprise System Integration

• Ensure integration of access control, video systems, emergencycommunication platforms, dispatch systems, and buildinginfrastructure.
• Ensure interoperability of systems to support coordinated,real-time emergency response across campus.
• Evaluate integration of new technologies into the existingsecurity ecosystem.

Operational Readiness, Testing, and Risk Management

• Coordinate and oversee testing and validation of securitysystems for emergency scenarios, including lockdown and coordinatedresponse events.
• Support drills and readiness assessments in partnership withDepartment of Public Safety and campus partners.
• Identify risks related to system failure during criticalincidents and recommend mitigation strategies.
• Ensure systems maintain operational readiness during high-riskor emergency situations.

What You Should Know

This position will work a shift performed during the hours of 10 am- 8 pm, Wednesday - Saturday. Work will be performed onsite withthe possibility of occasional hybrid work modality, and flexibilityin schedules/work hours is needed to account for staffing gaps andcrisis management.

What We Can Offer

The salary range for this position is $74,400 - $92,000 annually.

Benefits

At the University of Colorado Boulder , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical,dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-classoutdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be game-changing. Be strategic. Be Boulder.

What We Require

• Bachelor's Degree in a related field. Related work experience can substitute for education on a year-for-year basis.
• Minimum 3 years of progressively responsible experiencesupporting the planning, implementation, administration, andmaintenance of electronic security systems in a multi-building orcampus environment.
• Demonstrated ability to communicate technical concepts clearlyand effectively to both technical and non-technical audiences andability to read, interpret, and apply technical diagrams,schematics, and system documentation.
• Possession of valid driver’s license.

What You Will Need

• Strong customer service orientation with the ability to buildeffective working relationships with students, faculty, staff, andexternal partners.
• Proven analytical and problem-solving skills, with the abilityto assess system performance and recommend solutions.
• Knowledge of system integration, lifecycle management, andemergency response coordination.
• Ability to assess system performance and reliability inhigh-risk or emergency scenarios.

What We Would Like You to Have

• Manufacturer or platform certifications (C-CURE, Genetec,Milestone, Axis, HID).
• Crime Prevention Through Environmental Design (CPTED)certification.
• Experience working in higher education or a large, complexinstitutional environment.