Security Technician (union)

jci; Chantilly (VA); Hybrid; USD 3,719,520,000 - 4,408,320,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls is a global leader in building security and energy efficiency, providing services for data centers, healthcare, and manufacturing sectors. This role focuses on diagnosing, repairing, and maintaining burglar, fire, CCTV, and access control systems to ensure reliable operation.

You will coordinate with police or fire departments as needed and document service activities. The position involves working with a remote service setup, delivering high-quality outcomes for customers and

Qualifications

• Minimum 1 year of experience installing and inspecting/servicing Tyco Integrated Security or comparable product line.
• Experience with Card Access/CCTV/IP cameras.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver's license.
• High School Diploma or equivalent.
• Must be able to successfully pass government-required background screen.

Responsibilities

• Troubleshoot and service Commercial security/Fire Alarm/CCTV/Card Access systems.
• Repair or replace damaged equipment, readjust and test for operation.
• Prepare trouble order forms and coordinate inspections or installations with authorities.
• Provide recommendations to improve facility efficiency and upsell solutions.

Skills

Card Access/CCTV/IP cameras

Electrical/Electronic background

Excellent communication skills

Valid driver's license

Education

High School Diploma or equivalent

Some college or technical school

Tools

Bosch Certification

Ccure Certification

Lenel Certification

Hirsch Certification

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it

As a Commercial Service Technician, you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions.

What we look for

Required

• Minimum 1 year of experience installing and inspecting/servicing Tyco Integrated Security or comparable product line.

• Experience with Card Access/CCTV/IP cameras

• Excellent communication skills.

• Electrical/Electronic background.

• Valid driver's license.

• High School Diploma or equivalent.

• Must be able to successfully pass government-required background screen

Preferred

• Some college or technical school preferred.

• Bosch Certification.

• Ccure Certification

• Lenel Certification

• Hirsch Certification

*This is a Bargaining Unit Position.
Pay Range: $27-$32 hourly rate determined by the CBA/rate sheet. Benefits are provided
through a local labor union aligned with a collective bargaining agreement. The posted salary
range reflects the target compensation for this role. However, we recognize that exceptional
candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools,
including artificial intelligence (AI), to help identify and evaluate candidates. All hiring
decisions are ultimately made by human reviewers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.