Security Service Technician (union)

jci; Chantilly (VA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Union benefits

Bargaining unit position

Job summary

Johnson Controls is seeking a Commercial Service Technician to troubleshoot, service, and repair security systems in Chantilly, VA. You will address burglar alarms, fire alarms, CCTV, and card access equipment, working with a remote setup and providing top-notch customer service.

Qualifications include 1 year of experience with Tyco Integrated Security or similar lines, Card Access/CCTV/IP cameras, and a valid driver's license. Some certifications (CCure, Lenel, Hirsch, Bosch) are preferred.

Qualifications

• Experience installing, inspecting and servicing Tyco Integrated Security or similar systems.
• Experience with Card Access, CCTV and IP cameras.
• Solid electrical/electronic background and communication skills.
• Must pass government-required background screen.

Responsibilities

• Troubleshoot, repair or replace alarm, CCTV, card access and other security equipment.
• Δ
• Coordinate inspections and/or installations with police/fire departments.
• Provide quotes and upsell opportunities to improve facility efficiency.
• Work independently from a remote location with provided tools and equipment.

Skills

Tyco Integrated Security experience

Card Access/CCTV/IP cameras

Excellent communication skills

Electrical/Electronic background

Valid driver's license

Background check clearance

Education

High School Diploma or equivalent

Tools

CCure Certification

Lenel Certification

Hirsch Certification

Bosch Certification

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it

As a Commercial Service Technician, you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions.

What we look for

Required

• Minimum 1 year of experience installing and inspecting/servicing Tyco Integrated Security or comparable product line.

• Experience with Card Access/CCTV/IP cameras

• Excellent communication skills.

• Electrical/Electronic background.

• Valid driver's license.

• High School Diploma or equivalent.

• Must be able to successfully pass government-required background screen

Preferred

• Some college or technical school preferred.

• Bosch Certification.

• Ccure Certification

• Lenel Certification

• Hirsch Certification

*This is a Bargaining Unit Position.
Pay Range: $27-$32 hourly rate determined by the CBA/rate sheet. Benefits are provided
through a local labor union aligned with a collective bargaining agreement. The posted salary
range reflects the target compensation for this role. However, we recognize that exceptional
candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools,
including artificial intelligence (AI), to help identify and evaluate candidates. All hiring
decisions are ultimately made by human reviewers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.