Security Systems Technician: Install, Troubleshoot & Upsell

GAC 2022; Southfield (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Guardian is seeking a Service Technician to service and program burglar alarms and basic video wiring for residential and commercial sites in Michigan. You will follow service guidelines, meet installation requirements, and strive for high-quality scores on customer surveys and productivity metrics.

Responsibilities include using tools such as multi-meters and CATV testers, maintaining inventory, and providing a professional installation experience.

Qualifications

• High school diploma or GED required; vocational training preferred.
• Ability to learn mechanical and electronic skills.
• Must have a valid driver’s license and good driving record.
• Proficient in reading, writing, and speaking; strong communication skills.
• Experience installing basic security alarm and video systems encouraged.

Responsibilities

• Service and program burglar alarms and basic video wiring to code standards.
• Meet installation requirements and achieve score card metrics.
• Maintain and transport tools; bring personal essential tools as needed.
• Attend required training and events; pursue professional development in Access Control and Video.
• Upsell products and services during on-site visits; collect payments where applicable.

Skills

Mechanical skills

Electronic skills

Driver's license

Color vision

Reading & writing skills

Flexible shifts

Independent worker

Mobile tools familiarity

Problem solving

Education

HS Diploma or GED

Vocational training preferred

Tools

Multi-meter

Trac-A-Tone

CATV tester

Alarm systems knowledge

Job description

Guardian is seeking a Service Technician to service and program burglar alarms and basic video wiring for residential and commercial sites in Michigan. You will follow service guidelines, meet installation requirements, and strive for high-quality scores on customer surveys and productivity metrics.

Responsibilities include using tools such as multi-meters and CATV testers, maintaining inventory, and providing a professional installation experience.