Security Systems Technician — Install & Troubleshoot

CBX Solutions, LLC; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Job summary

CBX Solutions is seeking a Service Technician to repair and maintain security systems, access control devices, cameras, and low‑voltage cabling. You’ll work with customers, project managers, engineers, and technicians to deliver high‑quality service.

The role requires installing and troubleshooting IP/video systems, performing preventive maintenance, and supporting software updates. Travel to project sites may be required; a valid license and the ability to pass background checks are required.

Qualifications

• Ability to read blueprints, floor plans, wiring diagrams, schematics, and construction documents.
• Strong troubleshooting and problem‑solving skills with the ability to diagnose complex system issues.
• Excellent written and verbal communication skills with the ability to communicate professionally with customers and team members.

Responsibilities

• Install, service, troubleshoot, and maintain electronic security systems including access control, video surveillance, intrusion detection, intercom, and visitor management systems.
• Install, service, and maintain access control devices including card readers, controllers, door contacts, request‑to‑exit devices, locks, electric strikes, magnetic locks, and other electrified door hardware.
• Install, service, and maintain IP and analog video surveillance systems including fixed, panoramic, PTZ, thermal, and specialty cameras.
• Diagnose and resolve hardware, software, network, and communication issues affecting security systems.
• Install, terminate, test, and certify low‑voltage cabling including Cat5e, Cat6, composite, fiber optic, and associated pathway systems.
• Configure, troubleshoot, and support network‑connected security devices including switches, PoE equipment, servers, and workstations.
• Perform preventative maintenance inspections and system health assessments.
• Assist with software upgrades, firmware updates, database maintenance, and system migrations.
• Document service activities, troubleshooting steps, and corrective actions through service management platforms.
• Maintain company‑owned vehicles, tools, equipment, and inventory.
• Work collaboratively with customers, project managers, programmers, engineers, and fellow technicians to deliver high‑quality service.
• Observe all company safety policies, industry standards, and best practices.
• Participate in after‑hours support, emergency service calls, and on‑call rotations as required.
• Perform other duties as assigned.
• Demonstrate a strong willingness to learn new technologies and continuously develop technical skills.

Skills

Blueprints

Troubleshooting

Communication

Multitasking

Teamwork

Safety

Education

High school diploma or equivalent

Tools

IP networking

VLANs

Job description

CBX Solutions is seeking a Service Technician to repair and maintain security systems, access control devices, cameras, and low‑voltage cabling. You’ll work with customers, project managers, engineers, and technicians to deliver high‑quality service.

The role requires installing and troubleshooting IP/video systems, performing preventive maintenance, and supporting software updates. Travel to project sites may be required; a valid license and the ability to pass background checks are required.