Security Systems Technician

Silco Fire & Security; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Join Silco Fire & Security as a Security Systems Technician in Cleveland, where you'll play a vital role in protecting lives through the installation, maintenance, and repair of security systems like CCTV and access control. This entry-level position offers a chance to make a meaningful impact within a growing company recognized for its commitment to safety and excellence. Enjoy a comprehensive benefits package, competitive salary, and opportunities for growth in a family-oriented environment.

Benefits

Medical insurance

401(k) with company matching

Tuition reimbursement

Paid holidays

Generous paid time off

Qualifications

• Minimum of 2 years of experience in security systems.
• Proficiency in technical drawings and schematics.
• Excellent communication and interpersonal skills.

Responsibilities

• Install and configure security systems following specifications.
• Perform routine maintenance checks and troubleshoot issues.
• Provide exceptional customer service and technical support.

Skills

Troubleshooting

Attention to detail

Customer service

Job description

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Job Title: Security Systems Technician

Location: Cleveland, OH

Silco Fire & Security isn’t just a company—it’s a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant.

As the market leader in the Midwest, Silco is a growing, family-owned company with over 400 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future.

Our impact extends beyond fire alarms and sprinklers—we provide peace of mind to the communities we serve. At Silco, you’re not just doing a job—you’re making a difference.

Position Overview:

We are currently seeking a skilled and experienced Security Systems Technician to join our dynamic team. The Security Systems Technician will be responsible for installing, configuring, maintaining, and repairing security systems including CCTV, access control, intrusion detection, and other electronic security devices.

Responsibilities:

• Installation:
• Install and configure security systems including CCTV cameras, access control panels, intrusion detection sensors, and other electronic security devices, following manufacturer specifications and industry best practices.
• Programming:
• Program and customize security systems to meet the specific needs and requirements of our customers, including setting up user permissions, alarm thresholds, and notification preferences.
• Maintenance:
• Perform routine maintenance checks and inspections on security systems to ensure optimal performance and reliability, including, cleaning, testing, and replacing components as needed.
• Troubleshooting:
• Diagnose and troubleshoot issues with security systems, identifying root causes and implementing effective solutions to restore functionality and minimize downtime.
• Upgrades and Expansions:
• Assist customers with system upgrades, expansions, and enhancements, including adding new devices, integrating with the third-party systems, and implementing advanced features and functionalities.
• Customer Service:
• Provide exceptional customer service and technical support to our growing list of customers, including responding to service calls, addressing inquiries, and resolving issues in a timely and professional manner.
• Documentation:
• Maintain accurate records of installations, configurations, maintenance activities, and repairs performed on security systems, ensuring compliance with regulatory requirements and company standards.
  
  

Qualifications:

• Minimum of 2 years of experience in the installation, maintenance, and repair of security systems, including CCTV, access control, and intrusion detection systems.
• Proficiency in reading and interpreting technical drawings, schematics, and specifications.
• Excellent troubleshooting skills and the ability to diagnose and resolve complex technical issues efficiently.
• Strong attention to detail and a commitment to delivering high-quality workmanship and customer service.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and vendors.
• Valid driver’s license and clean driving record.
  
  

Benefits:

In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off.

Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Facilities Services

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