Security Systems Specialist: Access Control & CCTV

DAC, Inc.; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

DAC, Inc. in Houston, TX seeks a System Specialist to service and install access control, intrusion, and CCTV systems. You will diagnose issues, perform repairs, demonstrate equipment, and commission new installations to ensure reliable operation.

The role includes upgrades, system integrations, ongoing support, and user training. Requires 5+ years in security systems, strong technical and communication skills, and the ability to work independently on multiple projects.

Qualifications

• High School Diploma or educational equivalent required.
• Associate degree in Electronics preferred.
• Certifications (Avigilon, Lenel, Bosch, RS2, ONSSI, Open Options, Salient, Software House 9000) required.
• Valid driver’s license with a clean driving record.
• 5+ years installing, servicing, and maintaining access control and CCTV systems.
• Strong customer focus and ability to work under pressure.
• Solid programming and troubleshooting skills.
• Ability to read blueprints and drawings; skilled with hand and power tools.

Responsibilities

• Performs service/installation of access control, intrusion, CCTV systems, and other various security related systems.
• Evaluates, diagnoses, troubleshoots systems, and performs repairs as necessary.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
• Performs upgrades and additions to systems to increase functionality and usability.
• May provide custom systems integrations, detailed systems upgrade planning and execution, system audits and consultation, and/or database management and manipulation.
• Responds to emergency situations during the day or after hours for safety/security concerns.
• Performs all work in accordance with Federal, State, and local regulations as well as company health and safety policies and procedures.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support.
• Identifies potential project risks, communicates to appropriate parties, and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.
• Assists in the development of training programs for employees.
• Perform other duties as assigned.

Skills

Access control

CCTV

Troubleshooting

Customer service

Blueprint reading

Electrical aptitude

MS Office

Education

High School Diploma or educational equivalent

Associate degree in Electronics preferred

Certifications: Avigilon, Lenel, Bosch, RS2, ONSSI, Open Options, Salient, Software House 9000

Tools

MS Office

Networking equipment

Job description

DAC, Inc. in Houston, TX seeks a System Specialist to service and install access control, intrusion, and CCTV systems. You will diagnose issues, perform repairs, demonstrate equipment, and commission new installations to ensure reliable operation.

The role includes upgrades, system integrations, ongoing support, and user training. Requires 5+ years in security systems, strong technical and communication skills, and the ability to work independently on multiple projects.