Security Systems Program Lead

M.c.-Dean,-Inc.; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

M.C. Dean is seeking a Tech Specialist 3 to join its Security and Electronic Systems (SES) unit in the Phoenix area.

You will lead and mentor technical teams, directly program and configure advanced security systems, and help expand service lines for federal, local, and commercial customers. The role demands strong experience with electronic security deployments, governance development, KPI/SLA reporting, and travel as needed.

Qualifications

• 10+ years of experience with installation, troubleshooting and/or testing electronic security systems
• Associates with 8+ years of experience
• Bachelor's Degree with 5+ years experience
• Master's Degree with 3+ years experience
• System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems
• Vendor certifications for electronic systems preferred
• Reliable attendance at customer site during work hours required by customer
• Ability to work a flexible schedule that includes occasional nights and weekends
• Ability to travel CONUS and OCONUS

Responsibilities

• Managing, leading and building technical teams and programs
• Directly working, programming and configuring security systems
• Developing security systems governance model - standards, playbooks and workflows
• Developing and expanding service lines
• Identifying new business opportunities that expand the scope
• Delivering and reporting on KPI, SLA and SLO performances
• Experience in programming and configuring fully federated security system deployments
• Interface regularly with customers, partner teams, key stakeholders and technical experts.
• Prepare and present quarterly business reports.
• Report weekly, monthly and quarterly project statuses and operational performance to key stakeholders.
• Suggest and plan program changes, enhancements, and overall improvements that align with the organizational strategy.
• Manage team member performance, needs, training and development.
• Manage all talent acquisitions and offboarding activities.
• Build and manage strategic goals and operational costs budgets.
• Coach, mentor, train and develop team members to reach their maximum potential.

Skills

Security systems programming

Team leadership

Stakeholder communication

Governance & workflows

KPI/SLA/SLO reporting

Federated deployments

Education

High School Diploma

Associates degree

Bachelor's Degree

Master's Degree

Job description

M.C. Dean is seeking a Tech Specialist 3 to join its Security and Electronic Systems (SES) unit in the Phoenix area.

You will lead and mentor technical teams, directly program and configure advanced security systems, and help expand service lines for federal, local, and commercial customers. The role demands strong experience with electronic security deployments, governance development, KPI/SLA reporting, and travel as needed.