Security Systems Monitoring Specialist

APS (Arizona Public Service); Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Arizona Public Service (APS) is seeking a Security Systems Operator to join the Corporate Security Operations Center. You will monitor security and life-safety systems, assess alarms, coordinate responses, and manage access for employees, contractors, and visitors to APS facilities.

The role emphasizes monitoring multiple security platforms, supporting emergency responses, and ensuring secure operations across APS sites. Onsite work is required, with residency preferred for Arizona.

Qualifications

• High school diploma or equivalent.
• 1 year of prior experience in customer service, security services, or dispatch.
• Security systems, operations and/or control center experience preferred.

Responsibilities

• Monitor and respond to security, safety, and emergency alarms and incidents.
• Serve as the first point of contact for Corporate Security calls and communications.
• Assess and manage security situations, escalating and coordinating responses as needed.
• Administer employee, contractor, and visitor access to APS facilities.
• Monitor the status and functionality of security equipment and access control systems.
• Support emergency response efforts and security breach investigations.
• Utilize integrated security and life safety systems to maintain a safe and secure environment.

Skills

Customer service

Security services

Dispatch

Education

High school diploma

Tools

Security systems

Access control

Video monitoring

Job description

Arizona Public Service (APS) is seeking a Security Systems Operator to join the Corporate Security Operations Center. You will monitor security and life-safety systems, assess alarms, coordinate responses, and manage access for employees, contractors, and visitors to APS facilities.

The role emphasizes monitoring multiple security platforms, supporting emergency responses, and ensuring secure operations across APS sites. Onsite work is required, with residency preferred for Arizona.