Security Systems Level S2 Technician

Cushman & Wakefield; Austin (TX); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement savings plan

Paid time off

Job summary

Cushman & Wakefield in Austin, TX is seeking a Security Systems Level S2 Technician to design, configure, maintain, and optimize Lenel S2 access control platforms, CCTV/VMS, and intrusion systems across enterprise facilities. The role requires Lenel S2 certification, 3–5+ years in physical security or low-voltage systems, and strong network skills.

You will work with IT and facilities teams on deployments, upgrades, and incident responses while ensuring NEC/OSHA compliance and documenting

Qualifications

• Lenel S2 Certification required and experience with Lenel S2 systems.
• 3–5+ years in physical security, low-voltage systems, or controls engineering.
• Experience with enterprise IP-based video surveillance and access control integrations.

Responsibilities

• Administer, configure, and support Lenel S2 access control systems.
• Design and implement system enhancements and integrations with enterprise platforms.
• Perform maintenance, diagnostics, and lifecycle upgrades on physical security systems.
• Support IP-based video surveillance configurations and network connectivity.
• Coordinate with IT and vendors for escalations and project delivery.
• Ensure NEC/OSHA compliance and maintain system documentation.

Skills

Lenel S2 Certification

Access control systems (Lenel/S2)

IP-based video surveillance

Low-voltage wiring

TCP/IP networking

Tools

Milestone

Genetec

Avigilon

Network analyzers

Multimeters

Cable testers

Windows servers

Job description

Job Title

Security Systems Level S2 Technician

Job Description Summary

The Security Systems Engineer is responsible for the design, configuration, maintenance, and optimization of enterprise-level physical security systems, with a primary focus on Lenel S2 access control platforms. This role supports mission-critical infrastructure by ensuring the reliability, integrity, and performance of integrated security technologies including access control, video surveillance (CCTV/VMS), and intrusion detection systems. The ideal candidate brings strong technical expertise in low-voltage systems, networked security applications, and system integration, and can operate both independently and collaboratively in dynamic commercial or industrial environments This position is responsible to provide ongoing maintenance, repair, and upgrades for physical security infrastructure, including badge readers, surveillance cameras, and locking hardware throughout assigned facilities

Job Description

Key Responsibilities

Security Systems Engineering & Administration

• Must have a Lenel S2 Certification
• Administer, configure, and support Lenel S2 access control systems, including database management, user provisioning, system upgrades, and patching
• Program and troubleshoot access control hardware such as door controllers, badge readers, panels, relays, and power supplies
• Design and implement system enhancements, expansions, and integrations with other enterprise platforms

Installation, Maintenance & Troubleshooting

• Perform advanced diagnostics and repairs on low-voltage security systems (24V AC/DC), including access control, intrusion detection, and CCTV systems
• Troubleshoot communication issues across TCP/IP-based systems, field devices, and controllers
• Conduct preventive maintenance, system audits, and lifecycle upgrades to ensure optimal system performance

Video Surveillance & Integrated Systems

• Maintain and support IP-based video surveillance systems (VMS), including camera configuration, firmware updates, and network connectivity
• Ensure proper camera placement, field of view, and recording integrity
• Support integrations between access control and video systems for event correlation and monitoring

Network & Systems Integration

• Work with IT teams to configure VLANs, IP addressing, and network security for physical security devices
• Integrate security systems with enterprise tools (e.g., Active Directory, identity management systems)
• Utilize and support communication protocols such as BACnet, Modbus, and ONVIF where applicable

Documentation & Compliance

• Maintain accurate system documentation (as-builts, wiring diagrams, network topology, and configuration baselines)
• Ensure compliance with NEC, OSHA, and site-specific safety and operational standards
• Document incidents, service activities, and system changes in service management platforms

Incident Response & Support

• Provide on-call support and rapid response to system outages or security incidents
• Perform root cause analysis and implement corrective actions to prevent recurrence
• Coordinate with cross-functional teams and vendors for escalations and project delivery

Job Qualifications

Required Qualifications

• Lenel S2 Certification (required) – demonstrated experience supporting and administering Lenel S2 systems
• 3–5+ years of hands‑on experience in physical security systems, low‑voltage electrical systems, or controls engineering
• Strong experience with:
• Access control systems (Lenel, S2, or similar enterprise platforms)
• IP‑based video surveillance systems (Milestone, Genetec, Avigilon, etc.)
• Low‑voltage wiring, panel terminations, and field device installation
• Proven ability to read and interpret:
• Electrical schematics
• Wiring diagrams and control drawings
• Network topology diagrams
• Solid understanding of:
• TCP/IP networking fundamentals (IP addressing, switches, routing basics)
• Industry standards and protocols (e.g., ONVIF, BACnet, Modbus)
• National Electrical Code (NEC) and relevant compliance requirements

Technical Skills

• Proficiency using diagnostic tools such as multimeters, cable testers, and network analyzers
• Experience configuring and troubleshooting distributed hardware systems and embedded controllers
• Familiarity with Windows‑based servers, databases, and security system software platforms

Preferred Qualifications

• Experience supporting enterprise environments (corporate campuses, data centers, industrial facilities)
• Knowledge of cybersecurity best practices as applied to physical security systems
• Manufacturer certifications in VMS or access control platforms (e.g., Genetec, Milestone, Avigilon)
• Experience with system commissioning, testing, and project implementation

Soft Skills & Competencies

• Strong analytical and problem-solving capabilities
• Ability to work independently as well as in cross-functional technical teams
• Excellent communication and documentation skills
• High attention to detail and commitment to system reliability and safety

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the **position** is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $31.45 - $37.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”