Security Systems Administrator - Remote & On-Site Support

Brookfield Global Recruitment Services; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Brookfield Global Recruitment Services is hiring a seasoned security systems technician to install, configure, and maintain access control, video surveillance, and intrusion systems on-site in the Columbus area. You will upgrade systems, work with project teams, and resolve technical issues to ensure reliable operation.

The role requires 4+ years in security systems, industry certifications (Lenel/CCure/Genetec and others), and strong customer service, communication, and organizational skills.

Qualifications

• Minimum of 4+ years of experience in a security systems role.
• Certifications in Lenel, CCure, Genetec, Bosch, AMAG, Avigilon or similar.
• Excellent customer service and ability to work under pressure.
• Proficient with Outlook, Excel, Word and PDF.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Bachelor's degree in CS, EE or related field preferred.

Responsibilities

• Install, configure, and maintain access control, video surveillance, and intrusion systems.
• Upgrade and modify systems to meet client requirements and standards.
• Collaborate with project teams to ensure successful implementation and integration.
• Identify and resolve technical issues to maintain system functionality.
• Perform diagnostics and use troubleshooting tools to analyze performance.
• Provide remote and on-site support and address client concerns.
• Engage with clients to understand needs and respond to inquiries.
• Provide training and guidance on system operation and maintenance.
• Maintain documentation of service activities, inventory, and configuration changes.
• Share best practices with other technical teams.

Skills

Customer service

Communication

Documentation

Education

BS in Computer Science or Electrical Engineering

Tools

Lenel

CCure

Genetec

Bosch

AMAG

Avigilon

Job description

Brookfield Global Recruitment Services is hiring a seasoned security systems technician to install, configure, and maintain access control, video surveillance, and intrusion systems on-site in the Columbus area. You will upgrade systems, work with project teams, and resolve technical issues to ensure reliable operation.

The role requires 4+ years in security systems, industry certifications (Lenel/CCure/Genetec and others), and strong customer service, communication, and organizational skills.