Security Supervisor - Resort Ops & Incident Leader

Westgate Resorts; Kissimmee (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily Pay available

Tuition assistance

Employee assistance program

Job summary

Westgate Resorts in Florida is seeking a Security Supervisor to direct and coordinate the activities of Security Officers within the resort's security programs. You will report to the Director of Security or General Manager and supervise incidents, investigations, and security operations across the property.

You will interact with multiple departments, ensure policy compliance, and maintain security systems and electronic access.

Qualifications

• At least 1 year of supervisory or management experience.
• Class D License.
• Valid Drivers License.
• Preferred Red Cross Certification, CPR, AED, First aid.
• Must be able to work weekends and holidays.
• Strong computer skills with the ability to prepare clear, professional reports.
• Must be able to bend, stoop, squat, walk and lift up to 50lbs.

Responsibilities

• Supervise security officers.
• Direct and/or conduct internal criminal and civil investigations and act as a liaison to Law Enforcement and Emergency Services Personnel.
• Provide outstanding customer service to guests and resort visitors.
• Interact, understand and be responsive to the flexible needs of all departments.
• Must be able to perform the following functions on the computer: type incident reports, effectively read and respond to email from other departments and guests, research safety standards and procedures, maintain security systems, and maintain electronic key control.
• Ensure subordinates perform their duties in accordance with corporate policies and state law regulating the activities of the security officers.
• Supervise and or conduct incident investigations as required by policy using the computer.
• Respond to critical incidents and assume control of the incident scene, including fire alarms.
• Oversee operation and maintenance of security systems, electronic lock security and key control access systems using the computer.
• Responsible for resort surveillance (vehicle/foot/video), including pools and storage lots.
• Coordinate and supervise special event security.
• Attend and participate in operational, staff, safety committee, and risk management meetings as directed.
• Ensure Westgate Disaster Plans, Emergency procedures and Standard Operating Procedures are followed.

Skills

Leadership

Supervisory experience

Driver's license

Weekend/holiday availability

Computer skills

CPR/First aid

Job description

Westgate Resorts in Florida is seeking a Security Supervisor to direct and coordinate the activities of Security Officers within the resort's security programs. You will report to the Director of Security or General Manager and supervise incidents, investigations, and security operations across the property.

You will interact with multiple departments, ensure policy compliance, and maintain security systems and electronic access.