Security Supervisor – Lead Hospitality Security & Team

White Lodging Services, Inc.; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Parental Leave

Life Insurance and EAP

401(k) with company match

Vacation and PTO

Job summary

White Lodging Services, Inc. is seeking a Security Manager to lead the hotel Security team, oversee incident investigations, and ensure safe operations across the property.

You will manage schedules, conduct patrols, and drive loss prevention programs while collaborating with other departments to uphold a secure guest experience. The ideal candidate has 2–5 years in hotel security, strong leadership and communication skills, and familiarity with OSHA safety protocols and emergency response

Qualifications

• 2–5 years of hotel security experience preferred.
• Associate’s degree preferred.
• Strong leadership and communication skills are required.
• Experience with OSHA compliance and emergency response protocols is preferred.

Responsibilities

• Lead and supervise the Security team and respond to safety incidents.
• Investigate missing item claims, guest concerns, and associate incidents with detailed reports.
• Oversee department operations in the Director’s absence, including scheduling and duties.
• Provide safety training and ensure OSHA compliance and loss prevention policies.
• Conduct daily patrols, hazard inspections, and key control checks.
• Build strong cross-department relationships to foster a collaborative work environment.

Skills

Leadership

Problem solving

Communication

Loss prevention

First Aid/CPR

OSHA compliance

Emergency response

Hotel security

Education

Associate’s degree

Job description

White Lodging Services, Inc. is seeking a Security Manager to lead the hotel Security team, oversee incident investigations, and ensure safe operations across the property.

You will manage schedules, conduct patrols, and drive loss prevention programs while collaborating with other departments to uphold a secure guest experience. The ideal candidate has 2–5 years in hotel security, strong leadership and communication skills, and familiarity with OSHA safety protocols and emergency response