Security Supervisor: Lead Concierge Team & Growth

Garda World Security; Winston-Salem (NC); On-site; USD 54,443,000 - 57,859,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with employer-m

Paid holidays

Disability coverage

Life insurance options

Uniform provided

Job summary

GardaWorld Security is seeking a Supervisor Security Officer in Winston-Salem, NC. You will lead by example, manage access control, supervise a team, and coordinate with clients to ensure safety and smooth operations.

The role requires US work authorization, a high school diploma or GED, completion of screening, strong customer service, and basic phone/computer skills. Benefits include health insurance, 401(k), paid holidays, disability coverage, and uniform provided.

Qualifications

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property
• Scheduling
• Ensuring all posts remain covered
• Communicating with your manager

Skills

Exceptional customer service skills

Proficient in basic phone & computer

Education

High School Diploma or GED

Job description

GardaWorld Security is seeking a Supervisor Security Officer in Winston-Salem, NC. You will lead by example, manage access control, supervise a team, and coordinate with clients to ensure safety and smooth operations.

The role requires US work authorization, a high school diploma or GED, completion of screening, strong customer service, and basic phone/computer skills. Benefits include health insurance, 401(k), paid holidays, disability coverage, and uniform provided.