Night Shift Security Supervisor | Concierge Leader

GardaWorld; Durham (NC); On-site; USD 55,104,000 - 61,992,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid holidays

Disability insurance

Life insurance

Uniform provided

Job summary

GardaWorld Security Services is seeking a Supervisor-level Concierge Security Officer to lead a night shift in Durham, NC. You will oversee a team, engage with clients, and manage access control while maintaining a high standard of customer service.

The role emphasizes incident response, patrols, and reporting, with comprehensive benefits and uniform provided. Eligibility requires PPSB CPR and State license where applicable, plus a robust screening process.

Qualifications

• Be authorized to work in the U.S.
• PPSB license required
• CPR required
• Valid Driver's License
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property
• Scheduling
• Ensuring all posts remain covered
• Communicating with your manager

Job description

GardaWorld Security Services is seeking a Supervisor-level Concierge Security Officer to lead a night shift in Durham, NC. You will oversee a team, engage with clients, and manage access control while maintaining a high standard of customer service.

The role emphasizes incident response, patrols, and reporting, with comprehensive benefits and uniform provided. Eligibility requires PPSB CPR and State license where applicable, plus a robust screening process.