Security Supervisor - 33350

MedStar Health; Chicago (IL); On-site; USD 1,000; Full time

Job summary

A leading security organization seeks a diligent Security Supervisor in Chicago to manage a dedicated team and uphold safety standards in a luxury office setting. The role requires strong leadership and communication skills while ensuring compliance with policies and customer service excellence. Join a company committed to employee welfare and customer satisfaction, with competitive pay and benefits including health coverage, retirement planning, and more.

Benefits

Health & welfare benefits

Dental and vision coverage

401(k) enrollment

Paid vacation and sick leave

Qualifications

• Must possess a valid PERC.
• Strong interpersonal and communication skills essential.
• Prior experience in security or customer service preferred.

Responsibilities

• Lead and train security staff, ensuring high-quality service.
• Monitor facility for safety and suspicious activities.
• Conduct incident investigations and write reports.

Skills

Leadership

Interpersonal communication

Time management

Problem-solving

Customer service

Education

High School Diploma or GED

Verifiable supervisory certifications

Tools

Microsoft Office

Job description

Security Supervisor - 33350

Job Site Location

US-IL-Chicago

Requisition ID

2025-33350

Schedule

Monday - Friday 7:00am - 3:00pm

Hire Type

Full-Time

Position Objective

Company Overview:

Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, "we promote respect and embraces diversity."

Our Security Supervisors support Harvard Protection in our goal of providing best in class security and life safety services. Our Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead.

Location:

Luxury Office Space

Loop - Downtown

Essential Duties and Responsibilities

A true example in Leadership
• Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
• Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
• Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
• Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Answer all phones in a professional manner
• Know the facility / building policies and procedures, lead and enforce them within positions limits
• Follow and coordinate established emergency response, action planning and procedures
• Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
• Prepare reports on accidents, incidents, and suspicious activities, as required
• The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

Knowledge, Skill Requirements and Qualifications:

• Valid PERC
• Minimum High School Diploma, GED or the equivalent
• Verifiable and successful supervisory and advanced education and/or certifications preferred
• Previous contract security, law enforcement, military, customer service experience is helpful
• Must have reliable means of communication and transportation
• Must have a security guard license or be able to obtain one within an acceptable period
• Strong interpersonal communication skills
• Write routine correspondence, to include log entries, incident and reporting
• Ability to work in a fast paced, customer service environment
• Good time management skills and the ability to prioritize and problem solve
• Ability to work independently and in a team environment
• Excellent computer skills including Microsoft Office

Compensation

#HPST1

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

Pay Rate:

$23.00 per hour

About Harvard Protection Services:

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities

Salary & Wage Details

$23.00

Schedule

Monday - Friday 7:00am - 3:00pm