Security Supervisor

Rock Creek; Washington (District of Columbia); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Company-Paid Disability

Life Insurance

Paid Time Off

Paid Holidays

Education scholarship opportunities

Onsite CPR Training

Dementia Practitioner Training

Well-Being Model

Daily Pay (UKG Wallet)

Pool & Fitness access

Training and Growth opportunities

Pet Insurance

Annual recognition

Job summary

Ingleside at Rock Creek in Northwest Washington DC is seeking a Security Supervisor to oversee safety and security for residents, visitors, and staff in a not-for-profit Life Plan Community.

The role leads a team of security officers, establishes security programs, conducts training, and coordinates with HR and management to maintain compliance with DC regulations. Competitive benefits and training opportunities are provided.

Qualifications

• High school diploma or GED with 1–3 years of security supervision experience and unarmed security certification required.

Responsibilities

• Provide safety and security to residents, visitors, and staff.
• Establish and maintain community-wide security program; train, schedule, and evaluate officers.
• Maintain security records and ensure compliance with DC security and safety requirements.
• Assist with general maintenance and repairs as needed.
• Lead and train security officers; manage payroll and time-off for the team.

Skills

Supervisory experience

Strong communication

Customer service skills

Education

High School Diploma or GED

Job description

Seeking a talented Security Supervisor to work in our Senior Living Community in Northwest Washington DC

Salary: starting at $46K

Full Time Benefits

Roundtrip shuttle transportation to and from FT Totten and Friendship Heights Metro Stations for all employees Daily!

• Medical, Dental & Vision Coverage
• Company-Paid Short-Term and Long-Term Disability Insurance
• Company-Paid Life Insurance
• Paid Time Off (PTO) Accrual
• Paid Holidays
• Educational and US Citizenship Scholarship Opportunities
• Onsite CPR Training
• Certified Dementia Practitioner Training *
• Well-Being Model
• Eligible Employees May Receive Annual Employee Recognition from Residents
• UKG Wallet (Daily Pay)
• Free Use of Community Pool and Fitness Center
• Training and Growth Opportunities
• Tickets to Work
• Pet Insurance
*Available for select employees

About Ingleside at Rock Creek

Ingleside at Rock Creekis a not-for-profit, CARF-accredited, Life Plan Community nestled alongside Washington, DC’s beautiful Rock Creek Park. A diverse group of people whose experiences and interests create the perfect balance for stylish retirement living in this engaging community. Ingleside at Rock Creek is certified as a Great Place to Work. We are CARF Certified, and Sage certified.

JobRequirements:

High school diploma or general education degree (GED), one (1) to three (3) years of security supervision experience with unarmed security certificationrequired; or equivalent combination of education and experience.Incumbent should be able to applypractical knowledge andunderstanding to carry out instructionsfurnishedin written and oral form,possesshigh-quality verbal and written communication ability, strong customer service skills, andalways be available.All employees are expected to uphold our ARISE values— Accountability, Respect, Innovation, Stewardship, and Excellence—guiding our behavior, decisions, and service to others with purpose and integrity.

JobSummary:

This position is primarily responsible for providing safety and security procedures toresidentsof Ingleside’s clients and communities.Additionalduties includeassistancewith minor maintenance repairs.

KeyResponsibilities:

Security and Safety Functions

1. Provides safety and security to residents, visitors, and employees of Ingleside’s residents and communities

• Establishes/maintainsthe community-wide security program to include training, scheduling, and evaluating security officers.
• Create andmaintainall security related records including but not limited to logs, unusual occurrences, and incident reports.
• Ensures all areas of the communitycomply withthe security, safety and fire requirements set bythe Districtof Columbia.
• Investigates all instances of property loss and/or disturbances; writes and reviews thorough report of findings and sends to Executive Director, Director ofCommunityHealth Services, Director ofProperty Managementand Assistant Director ofPropertyManagement.
• Conduct/ assists with facility safety drills and/or emergency situations including but not
• limited to code greens (elopement drills), code red (fire drills) and all other EOP (emergency operation plan) emergencies.
• Partners with HR to escortsterminatedemployees from the property and ensures all community property has been returned.
• Maintains and updates all security department files, ensuring all information isaccurate.
• Reports anyemergencysituationto the fire or police departmentimmediatelyand ensuresappropriate staffis notified ina timelyfashion.
• Ensures all visitors are parked inappropriate parkingspaces, resolves issues as needed.
• Assistsnursing staff with lifting and/or escorting residents within the community.
• Reviews/monitors security camera,lifeline,orSARA system throughout community

Maintenance Assistance

2. Assistsin general maintenance duties, repairs, or requests on an as neededbasis.

• Assumes the role of maintenance mechanic when requested and calls for backup if unable to resolve maintenanceissues.
• Handles simple maintenance repairs to include light fixtures, HVAC, basic plumbing, etc.
• Aides indeterminingand resolving power outages throughout the community.
• Removes snow during the winter; salts sidewalks and entrances throughout the community.
• Records, completes, and returns maintenance paperwork totheProperty Manager.

Supervisory Responsibilities

3. Acts as a leader and manager of assigned positions; ensuring productivity, efficiency, and accuracy in work performed.

• Maintains payroll and time off request for all security officers; forwards to Assistant Director ofProperty Management.
• Creates and posts securityofficers’schedulesinthe securityofficemonthly.
• Ensures initial andongoingtraining is provided to employees as needed; ensures cross-training is completed asappropriate.
• Identifiesunacceptable performance and behaviorexhibitedby employees and takesappropriate action;utilizesprogressive discipline policy whenappropriateandmaintainsdocumentation asrequired.
• Conducts annualperformance touchpoints of security officers; sendscopiesto Director ofProperty Management, Assistant Director ofProperty Managementand Human Resources.
• Monitors andmaintainsscheduled security checks including, but not limited to rounding scanner, radio, and
• Assures that security officers follow established policies and procedures.
• Assistswith screens, interviews, andhiringnew security officers on an as needed basis.
• Assistwith creating and conducting in-service training for staff and residents.

Performance and Professionalism

4. Maintains professional presence whenrepresentingIngleside exhibitsdegree of professionalism consistent with standards in performance, behavior, and appearance.

• Alwaysmaintainresident confidentiality according to policies and procedures; use discretion when discussing confidential matters.
• Demonstrates courteous and cooperative behavior with residents, families, co-workers, subordinates, supervisors, and other department staff.
• Maintains positive working relationships with management and coworkers; willinglyfollowdirections and requests asappropriate.
• Exhibits professional standards through appearance and demeanor consistent personnel standards.
• Demonstrates a thorough knowledge of work assignments and performs in a manner to meet quality and timelinessobjectives.
• Demonstrates knowledge and understanding of policies and procedures; seeks clarification or interpretation froman appropriatesupervisorwhen needed.
• Uses tactful, diplomatic communication techniques in all relations with others.

Professional Development

5. Demonstrates professional development/skills ofcompetency in all activities.

• Participatesin-service, projects, or committees as timepermits.
• Maintains all certifications necessary for employment.
• Demonstrates flexibility, open mindedness, and versatility in adjusting to changing environments andrequirements,as necessary.
• Commits to continually improving his/her skills throughparticipationin education opportunities whether offered on the job, within, or outside of the community, to increase knowledge of work-related issues.
• Maintains a current knowledge of federal,state,and other regulations applicable tothejob.

Safety & Security

6. ComplieswithIngleside establishedsafetyrules and practices.

• Complies withapplicable safety policies and proceduresas prescribed bythe organization, as well as government regulations.
• Reports any potential safety hazard(s)immediatelyto supervisor or otherappropriate personnel.
• Reports any injury of resident, visitor, or employeeimmediatelyto supervisor or otherappropriatepersonnel.
• Helpresidents, visitors, or employees in an emergencysituationfollowing the proper emergency procedures.

ARISE Values

7. Uphold our ARISE values—Accountability, Respect, Innovation, Stewardship, and Excellence—which guide our behavior, decisions, and service to others with purpose and integrity.

• Accountability – Takes responsibility for actions, honors commitments, and holds oneself tohigh standardsof conduct.
• Respect – Demonstrates empathy, professionalism, and a genuine appreciation for the dignity and diversity of others.
• Innovation –Contributecontinuous improvement by embracingnew ideas, technologies, and ways of working.
• Stewardship – Protects and wisely uses resources entrusted to them for the benefit of the organization and its stakeholders.
• Excellence – Strives to exceed expectations through quality, attention to detail, andcommitmentto personal and team success.

EEO Statement

As an employer committed to Equal Employment Opportunity, Ingleside recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.

Qualifications

Education

Required

High School or better.

Technical/other training or better.

Experience

Required

Unarmed security officer certification for the District of Columbia required with 1 to 3 years of supervisory experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.