Security Supervisor

Hyatt Hotels; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Hyatt Hotels is seeking a Security Supervisor to ensure the safety and security of guests while overseeing security operations. Key responsibilities include supervising staff, maintaining communication with management, and responding to incidents. Ideal candidates have a high school diploma and previous experience in security or military roles, along with necessary certifications.

Qualifications

• 2+ years of security or military experience preferred.
• CPR and First Aid certifications required.

Responsibilities

• Supervise safety and security of hotel guests and staff.
• Conduct interviews and training for security associates.
• Respond to alarm notifications and security incidents.

Skills

Observation

Communication

Supervision

Education

High School Diploma or GED

Job description

Overview

Opportunity: Security Supervisor

Supervise the safety and security of our hotel guests while supporting all the functions of the security operations team.

Potential Career Path

Security Manager - Director of Security

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Support security operations through deterring losses attributed to external and internal theft via observation, suppression, and contact law enforcement when required.
• Maintain both written and verbal communications with the Director of Security and supervise other security staff members.
• Recommend hiring and disciplinary actions, conduct employee evaluations and delegate work assignments.
• Confirm presence and activities of scheduled security officers.
• Identify and notify replacement personnel to assume vacant security officer assignments.
• Review documentation, activity and security officer reports.
• Provide officer back-up when investigating irregularities.
• Respond to alarm notifications.
• Submit periodic reports to management regarding activities, irregularities, and identify needed action.
• Work outside scheduled hours to ensure consistent coverage, attends training classes, meetings, and other activities as needed to meet the business needs of the security department.
• Assume on-call duty as assigned, responding to security needs and reporting to duty as necessary.
• Assist with evacuation/emergency training and processes.
• Apply basic addition, multiplication, and division skills daily.
• Obtain valid CPR and First Aid certifications.

Position Requirements

• High School Diploma or GED.
• 2+ years of security experience or 2+ years military experience; or an equivalent combination of education and experience preferred.

Work Environment and Context

• Occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl.
• Must frequently lift and/or move up to 20 pounds; and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
• Work rotating shifts, night shifts, and/or overtime and may include holidays and weekends. Depending on the season, hours may be reduced at any time.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia HotelThe Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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