Security Supervisor

Stanfordlivetickets; Palo Alto (CA); On-site; USD 100,000 - 133,000; Full time

Job summary

Stanford University seeks a Security Supervisor to implement and assist in developing site security, traffic management and emergency preparedness programs. This non-sworn, unarmed role manages the daily security function with uniformed staff and shift work including holidays.

The position requires an Associate’s degree with 3 years security experience; a Bachelor’s degree is preferred. Strong leadership, communication, and risk assessment skills are essential for campus-wide protection.

Qualifications

• Associate’s degree and three years of relevant security experience, or combination of education and relevant experience.
• Bachelor’s degree preferred.
• Strong verbal and written communication skills; ability to interact with a diverse group of people.
• Ability to coordinate work scheduling, quality assurance, program validation, and supervise personnel.
• Attention to detail and ability to make sound decisions during critical incidents.

Responsibilities

• Supervise security staff; provide direction, train, evaluate and counsel.
• Participate in recruiting, hiring and training of security employees; set performance objectives and evaluations.
• Provide feedback and documentation to ensure performance aligns with expectations.
• Oversee day-to-day operations, including foothills recreation area and bike abatement program.
• Coordinate security for events, exhibits, and daily operations.
• Advise departments on security regulations and procedures; recommend improvements.
• Plan and evaluate special event security; manage department budget.
• Track incident reports and conduct risk and security surveys.
• Utilize electronic security systems and cameras; issue alerts and lockdowns when needed.
• Investigate incidents and ensure proper procedures are followed.

Skills

Coordination of daily activities

Oral and written communication

Customer service orientation

Multi-tasking and prioritization

Discretion and confidentiality

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Word

Excel

Google Sheets

CriticalArc

Job description

Implement and assist in developing effective site security, traffic management, and emergency management/preparedness programs. Manage the daily operations of a security function.

The Security Supervisor is a non-sworn, unarmed position. Security Supervisors wear a uniform and a duty belt with limited gear. Shift work (days, evenings, weekends, including Holidays) and outdoor work are required.

Core Duties

• Supervise security staff; provide direction, train, evaluate and counsel. Ensure all security personnel are trained and carry out their duties in accordance with established expectations.
• Participate in the recruiting, hiring and training of security employees. Establish performance objectives and conduct performance evaluations.
• Ensure that personnel meet performance expectations by providing regular, direct feedback; provide verbal and written documentation of performance; and implement strategies that enhance the efficiency and effectiveness of department operations.
• Ensure day-to-day operations run efficiently, including areas of ancillary responsibility, such as the foothills recreation area and the bike abatement program; assign personnel depending on operational needs.
• Coordinate security for events, exhibits, and day-to-day operations.
• Assist, advise and guide departments regarding security regulations and procedures; provide recommendations for improving assigned security function.
• Plan, coordinate and evaluate special event security; develop and administer special events departmental budget.
• Track incident reporting, generate associated reports. Conduct risk & event-based physical security surveys.
• Utilize electronic security systems and security cameras, including sending alert messages to the entire Stanford community or subsets, and activating a university lockdown.
• Initiate investigations and develop loss reduction procedures.
• Investigate incident reports, observation reports and daily security assignments; ensure proper procedures are followed by all officers on site.
• May oversee security equipment issuance and maintenance.
• Support and contribute to unit and department objectives ; perform the duties of a security officer, when needed.

Implement and assist in developing effective site security, traffic management, and emergency management/preparedness programs. Manage the daily operations of a security function.

The Security Supervisor is a non-sworn, unarmed position. Security Supervisors wear a uniform and a duty belt with limited gear. Shift work (days, evenings, weekends, including Holidays) and outdoor work are required.

Qualifications

Minimum Requirements

Associate’s degree and three years of relevant security experience, or combination of education and relevant experience. Bachelor’s degree preferred.

Knowledge, Skills and Abilities

• Ability to coordinate daily activities including work scheduling, quality assurance, program validation, monitoring of security activities, and supervision of personnel.
• Demonstrated strong oral and written communication skills, including the ability to interact with a diverse group of people using tact and discretion.
• Strong customer service orientation.
• Ability to handle multiple tasks and to use sound judgment and independence in determining priorities.
• Willingness and ability to hold others accountable for meeting performance as well as general conduct expectations.
• Attention to detail and accuracy.
• Demonstrated ability to remain calm and make sound decisions during critical incidents.
• Flexibility and calmness in managing a large work volume with minimal supervision under tight deadlines and sometimes in pressure situations, including last minute changes that may affect pre-set plans and direction(s).
• Ability to keep sensitive information strictly confidential at all times.
• Knowledge and understanding of department policies, procedures and General Orders; willingness to embody and promote the university’s and department’s ethics, values and operating principles.
• Demonstrated skills in basic computer applications (e.g., Word, Excel, Google Sheets, CriticalArc) and the ability to adapt to new technologies and processes. Upon request, retrieve and analyze queried information from databases.
• Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include interacting with individuals who have been placed under arrest, injured, or experiencing a crisis.
• Ability to use a police radio effectively.
• Desire to learn, model and promote the Department’s Core Values.
• Prior supervisory experience preferred but not required.

Certifications and Licenses

• CPR/First Aid Certification
• Valid California non-commercial driver’s license

Physical Requirements

• Frequently stand/walk, sit, perform desk-based computer tasks, grasp lightly/fine manipulation, operate foot and/or hand controls.
• Frequently, use a telephone/radio, write by hand.
• Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, use a telephone, sort/file paperwork or parts, scrub/sweep/mop, lift/carry/push/pull objects that weigh <40 pounds to a height of 18-24 inches repeatedly.
• Ability to restrain or move an individual, with assistance.
• Vision no more than 20/100 correctable to 20/30 in each eye with normal color vision.
• Normal hearing abilities in each ear.
• Ability to maintain a valid non-commercial California Driver’s license.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Working Conditions

• Requires 24-hour response availability seven days. SUDPS personnel are considered “essential” or “required” University personnel and shall respond to campus when directed to do so, even with little advanced notice.
• Must wear personal protective equipment as defined/required by job assignments. SUDPS is a public safety agency; in the course and scope of one’s duties, personnel will be exposed to potentially dangerous and adverse working conditions.
• May be exposed to persons who pose a danger to self or others, active laboratories, outdoor work and inclement weather conditions.

Work Standards

• When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: demonstrate commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu .

Special Requirements

• Applicant must pass a detailed police background investigation including a search of local, state, and national files for criminal history.
• Must be able and willing to respond to and work large-scale special events as well as unplanned critical incidents, sometimes with little advance notice.
• All personnel working for the department are responsible for providing public safety services to the community. Personnel will be trained to perform duties outside their normal day-to-day responsibilities, such as dispatching and/or emergency call taking and/or special events logistics support, so they are able to provide support during emergencies and special events. Training includes familiarity with the Incident Command System.

Selection Process (specific order of the process is subject to change)

• Application
• Personal History Questionnaire (PHQ)
• Interview with Department personnel
• Extensive police background investigation including Live Scan fingerprinting
• Medical/Physical Demands Exam
• Personal Interview with the Director of Public Safety

The expected pay range for this position is $100,000 to $132,810 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

• Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Benefits that support you, and your future

• 18+ PTO days per year
• Health benefits start when you start
• Flexible work options
• $6000+ annual tuition and training assistance
• 403(b) plan
• Mental health and wellness programs
• Free and discounted commuter transportation
• Applies to regular full-time positions.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of their job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Stanford University provides job pay ranges representing its good faith estimate of what the university reasonably expects to pay for a particular job. The specific pay offered to a selected candidate will be determined based on a wide range of factors that are unique to each candidate, including but not limited to geographic work location, relevant knowledge, skills and abilities, relevant education, years of relevant experience, depth and breadth of relevant experience, and performance; further including but not limited to other business and organization needs such as the scope and responsibilities of the position, the minimum qualifications, departmental budget availability, and market and internal equity across the university, school/ unit, department, as well as job reporting relations

Why work at Stanford

World-changing work in a culture of continuous learning

An inspiring community that values collaboration

High-quality health and wellness benefits that put you and your family first

Access to world-class education and career development, with tuition reimbursement, training assistance, and more