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The Joseph is seeking a dedicated individual to ensure the safety and security of our luxury hotel. In this role, you will oversee hotel security, prevent hazards, and deliver exceptional service to enhance guest experiences. Ideal candidates are calm under pressure, proactive in anticipating needs, and physically capable of maintaining the hotel's safety standards.
WHO YOU ARE
You remain calm and collected during times of difficulty. You love being the person others can rely on. You’re great at anticipating needs, and others feel like you’re always one step ahead because what they need is done before they even have to ask. You like to stay busy, and when guest traffic slows, you always find other work to be done. Practical and approachable, you take pride in a well-groomed appearance while working in an upscale environment. You are able to work long hours on your feet and can lift/push/pull up to 35 lbs.
WHAT YOU DO
You ensure the safety of the entire hotel, spanning three shifts that cover the hotel 24/7. You secure all doors and locks and patrol the grounds both inside and out. You take pride in keeping pathways and hallways hazard-free and safe, and you don’t mind helping clear hallways of dirty dishes, carts, etc. You can quickly deliver supplies or amenities to rooms if needed. You are calm, confident, and can be tough when necessary to maintain control in a room if assistance is needed.
WHERE YOU WORK
The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker culture and focuses on integrating the work of Nashville's artisans, chefs, and craftsmen, as well as its musicians. The Joseph's art program—incorporating works by Tennessee artists and from a renowned international collection—deepens the hotel's offering and roots it in Nashville. Featuring 297 thoughtfully designed rooms and suites, along with 18,000 square feet of event space, The Joseph aims to exceed guest expectations. From the front door to the rooftop, the hotel offers numerous opportunities to encounter the unexpected.
WHY YOU’RE HERE
You are passionate about making a difference. You take pride in providing exceptional service to ensure every guest has a memorable experience. You are here because your goal is to deliver outstanding service and create a positive impact for guests and colleagues alike.
Benefits
Highgate Hotels, L.P. is an Equal Opportunity Employer. We recruit and retain qualified personnel who demonstrate competence and teamwork. We provide equal employment opportunity regardless of race, religion, color, age, genetic information, disability, medical condition, national origin, sex, sexual orientation, marital or familial status, parental or domestic partner status, citizenship, pregnancy, military status, veteran status, or any other protected status. We comply with the ADA and applicable laws to ensure equal opportunity for persons with disabilities. Qualified applicants with criminal histories are also considered.