SECURITY SUPERVISOR

Marksman Security Corporation; Liberty (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Marksman Security Corporation is seeking a Shift Supervisor to oversee the security team at their North Carolina operations. Ideal candidates will possess strong leadership abilities, security experience, and a commitment to team success. Duties include monitoring team performance, ensuring protocol adherence, and managing operational tasks efficiently.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Referral Bonus

Paid On-the-job Training

Qualifications

• 21 years of age or older required.
• Valid NC Guard Card preferred.
• Trained in CPR and First Aid preferred.
• Ability to pass criminal background check and drug test.

Responsibilities

• Supervise the security team and ensure task fulfillment.
• Monitor and report on team performance.
• Respond to incidents and manage site issues.

Skills

Customer Service

Leadership

Communication

Surveillance

Interpersonal Skills

Education

High School Diploma or equivalent

Bachelor's Degree in Criminal Justice or similar field

Job description

Ideal candidates will have previous security officer, security guard (armed or unarmed) experience, military and/or public safety experience, & exceptional people skills.

Candidates should be outgoing and driven with a focus on professional image, attention to detail, taking ownership, & commitment to team success.

Duties and job functions include mobile patrol, lobby desk, patrol, control center, access control, emergency response and risk management.

• Insurances: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi-Weekly Pay
• Competitive compensation
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

Equal Opportunity Employer M/F/D/V

Drug, Alcohol, and Tobacco-Free Workplace

#GRN

The Shift Supervisor is responsible for the daily supervision of the security team and is accountable for ensuring that the security team carries out and fulfills all specified tasks.

The Shift Supervisor actively monitors, reviews, and records the daily performance of all security teams, identifying areas for improved operational effectiveness and staff engagement.

Responsibilities include but are not limited to:

• The Shift Supervisor will have primary responsibility for ensuring that vendor Post Orders are carried out to the highest standard, ensuring that the requirements as outlined the Post Orders are adhered to
• Ensure that all incidents, emergencies, and site issues are reported, escalated, and managed in compliance with contract standards
• Oversee a functioning documented shift handover process verbally and via email for operational effectiveness.
• Utilize a shared documentation management system
• Track and provide daily and weekly shift updates; significant operational events and requirements, team meetings, communications, logistics, security team officer interviews conducted, and training completed
• Ensure that any operational observations that are identified are actioned and followed up on in a timely manner
• Issue site security management with operational reports as requested or on a routine basis
• Drive the development of an excellent security culture, leading by example, and setting standards (dress, deportment, etc.), whilst displaying passion and enthusiasm for the role
• Lead and support the security team during all operations, incident escalation and response
• Ensure all security posts are manned in line with the contract requirements
• Be prepared to provide support and relief to posts where required
• Any additional duties as assigned by the Security Operations Manager or Client

Qualifications:

• Demonstrates an ability to lead a diverse team of individuals through varying and competing demands
• Applicants must meet one or any reasonable combination of the following requirements:
  • Two years of customer service experience
  • Two years of security experience
  • Two Years of Law Enforcement/Public Safety Experience
  • Military Experience (Active or Honorably Discharged)
  • Bachelors Degree in Criminal Justice or a similar field

Requirements:

• 21 years of age
• Valid NC Guard Card preferred
• Trained in CPR and First Aid preferred
• High School Diploma or equivalent
• Ability to pass a criminal background check and drug test
• Technology skills: operate access control systems, utilize a computer for incident reports, operate security software systems or applications, use email
• Strong customer service skills, professional demeanor and appearance
• Experience managing multiple tasks, executing radio and telephone communications while performing in a medium to high pressure environment with frequently changing and/or competing demands
• Familiarity with report writing
• Excellent surveillance and observation skills
• Possess above average written and verbal communication skills
• Possess strong interpersonal skills with demonstrated ability to interact effectively with client staff and the public