Security Specialist — Crisis Response & Loss Prevention

Roundel; Cambridge (MA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid holidays

Paid vacation

Job summary

Target Security Specialist position in the retail environment focuses on keeping guests and team members safe while protecting merchandise. You will respond to security incidents, document cases, and leverage surveillance tools to maintain a secure store.

The role requires strong de-escalation, crisis response, and guest‑facing skills, with training provided. Flexibility for nights, weekends, and holidays is expected along with a commitment to excellent service.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Welcoming and helpful attitude toward guests and team members.

Responsibilities

• Greet guests at the front of the store and create a welcoming experience.
• Promote a physical security culture throughout the store.
• Respond to security incidents and document them promptly.
• Use de-escalation tactics when handling incidents.
• Conduct merchandise theft recoveries and support theft apprehension as needed.
• Prevent theft by checks and communicate trends to AP.

Skills

De-escalation

Crisis response

Crowd management

Video surveillance

Case documentation

Guest interaction

Education

High school diploma or equivalent

Tools

Video surveillance system

Case management system

Handheld scanners

Job description

Target Security Specialist position in the retail environment focuses on keeping guests and team members safe while protecting merchandise. You will respond to security incidents, document cases, and leverage surveillance tools to maintain a secure store.

The role requires strong de-escalation, crisis response, and guest‑facing skills, with training provided. Flexibility for nights, weekends, and holidays is expected along with a commitment to excellent service.