Security Site Supervisor - Waltham, MA

Securitas Inc.; Waltham (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Securitas Inc. in Waltham, MA seeks a Security Site Supervisor to oversee daily security operations at the client site. You will supervise Officers, ensure adherence to post orders, and uphold safety and professionalism at all times.

The role requires strong leadership, attention to detail, and excellent communication with client representatives. Evening schedule Mon-Fri 3:00PM-11:00PM and pay rate $23.00 per hour.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of security or supervisory experience.
• Must meet state licensing requirements.
• Strong leadership, communication, and organizational skills.
• Ability to stay calm and professional under pressure.
• Proficient in intermediate computer use and report writing.

Responsibilities

• Team Leadership: Supervise Security Officers and Lead Officers per post orders and policies.
• Training & Development: Train staff and review post procedures for readiness.
• Scheduling & Coverage: Coordinate shift coverage and staffing.
• Client Relations: Be primary contact for client representatives and ensure service excellence.
• Incident Management: Respond to emergencies, conduct investigations, file reports.
• Performance Management: Coach and evaluate staff performance with documented actions.
• Patrolling & Inspections: Conduct site patrols and inspections for safety and compliance.
• Administrative Support: Assist with payroll, personnel docs, and report submissions.

Skills

Leadership

Communication

Organization

Report writing

Education

High School Diploma or GED

Job description

We help make your world a safer place.

We are a trusted security provider committed to delivering professional, reliable, and responsive services. With a presence across multiple industries and communities, our mission is to protect people, property, and peace of mind.

Security Site Supervisor - Waltham, MA

Pay Rate: $23.00/hr

Schedule: Monday - Friday, 3:00PM - 11:00PM

A Security Supervisor is responsible for overseeing daily security operations at assigned client sites. This includes supervising personnel, ensuring adherence to post orders, and maintaining a high standard of safety and professionalism. The role requires strong leadership, attention to detail, and a commitment to client satisfaction.

Key Responsibilities:

• Team Leadership: Supervise Security Officers and Lead Officers, ensuring all duties are performed in accordance with post orders and company policies.
• Training & Development: Train new and existing staff, review post procedures, and ensure team readiness.
• Scheduling & Coverage: Coordinate shift coverage and ensure all posts are staffed appropriately.
• Client Relations: Serve as the primary point of contact for client representatives, addressing concerns and ensuring service excellence.
• Incident Management: Respond to emergencies, conduct investigations, and file detailed reports.
• Performance Management: Coach, discipline, and evaluate staff performance; document actions and escalates as needed.
• Patrolling & Inspections: Conduct regular site inspections and patrols to ensure safety and compliance.
• Administrative Support: Assist with payroll, personnel documentation, and report submissions.

Qualifications:

• High School Diploma or GED required.
• Minimum 2 years of security or supervisory experience.
• Must meet all state and local licensing requirements.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficient in intermediate computer use and report writing.
• Reliable transportation and communication.

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex,

sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#NorthernNE

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].