Security Site Supervisor - Waltham, MA

Securitas, Inc.; Waltham (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Securitas, Inc. is seeking a Security Site Supervisor in Waltham, MA to lead daily security operations at client sites. You will supervise officers, train staff, and coordinate shift coverage while maintaining high safety standards and professional conduct.

The role requires strong leadership, solid communication skills, and the ability to manage incidents and reporting with accuracy. On-site position with Monday–Friday evening schedule and competitive hourly pay.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of security or supervisory experience.
• Must meet all state and local licensing requirements.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficient in intermediate computer use and report writing.
• Reliable transportation and communication.

Responsibilities

• Team Leadership: Supervise Security Officers and Lead Officers, ensuring duties follow post orders and company policies.
• Training & Development: Train new and existing staff and review post procedures for readiness.
• Scheduling & Coverage: Coordinate shift coverage and ensure posts are staffed.
• Client Relations: Serve as primary contact for client representatives and ensure service excellence.
• Incident Management: Respond to emergencies, conduct investigations, and file detailed reports.
• Performance Management: Coach, discipline, and evaluate staff performance; document actions.
• Patrolling & Inspections: Conduct site inspections and patrols for safety and compliance.
• Administrative Support: Assist with payroll, personnel documentation, and reports.

Skills

Leadership

Communication

Organizational skills

Calm under pressure

Report writing

Education

High School Diploma

GED

Tools

MS Office

Computer literacy

Job description

We help make your world a safer place.

We are a trusted security provider committed to delivering professional, reliable, and responsive services. With a presence across multiple industries and communities, our mission is to protect people, property, and peace of mind.

Security Site Supervisor - Waltham, MA

Pay Rate: $23.00/hr

Schedule: Monday - Friday, 3:00PM - 11:00PM

A Security Supervisor is responsible for overseeing daily security operations at assigned client sites. This includes supervising personnel, ensuring adherence to post orders, and maintaining a high standard of safety and professionalism. The role requires strong leadership, attention to detail, and a commitment to client satisfaction.

Key Responsibilities:

• Team Leadership: Supervise Security Officers and Lead Officers, ensuring all duties are performed in accordance with post orders and company policies.
• Training & Development: Train new and existing staff, review post procedures, and ensure team readiness.
• Scheduling & Coverage: Coordinate shift coverage and ensure all posts are staffed appropriately.
• Client Relations: Serve as the primary point of contact for client representatives, addressing concerns and ensuring service excellence.
• Incident Management: Respond to emergencies, conduct investigations, and file detailed reports.
• Performance Management: Coach, discipline, and evaluate staff performance; document actions and elevate as needed.
• Patrolling & Inspections: Conduct regular site inspections and patrols to ensure safety and compliance.
• Administrative Support: Assist with payroll, personnel documentation, and report submissions.

Qualifications:

• High School Diploma or GED required.
• Minimum 2 years of security or supervisory experience.
• Must meet all state and local licensing requirements.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficient in intermediate computer use and report writing.
• Reliable transportation and communication.

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex,

sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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